- Report: #372963
Report - Rebuttal - Arbitrate
Complaint Review: Microsoft
Microsoft1 Microsoft Way Redmond, Washington U.S.A.
Microsoft XBox Live Service Policy Designed To Steal Money From Customers Redmond, Washington
*Author of original report: Filed With Better Business Beurau
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Microsoft should allow Gamertags to be retrieved and reactivated. A Microsoft employee told me that I could reactivate my gamertag at anytime after cancelling it for lack of ability to continue payments. When I did try to reactivate it, a different Microsoft employee explained that their policy prevents them from doing so. This is vindictive, and it's designed to force customers to re-purchase hundreds of dollars of services over again.
This report was posted on Ripoff Report on 09/15/2008 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Microsoft/Redmond-Washington-98052/Microsoft-XBox-Live-Service-Policy-Designed-To-Steal-Money-From-Customers-Redmond-Washing-372963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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