- Report: #1045001
Report - Rebuttal - Arbitrate
Complaint Review: Microtel Inn
Microtel Inn1400 W Lincolnway cheyenne, Wyoming United States of America
Microtel Inn Price Gauging and Unaccommadating Facilities cheyenne, Wyoming
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snow storm that blocked off all roads out of Cheyenne, WY. During the night the clerk was told to raise the
rates from $99 to $159 per night around an hour or two before I checked in. I
told the desk clerk I did not agree with the price even though I had to get my
family with three young children out of the storm. The hotel is not comfortable
or accommodating with my 3 young boys. There was no crib for the baby, the beds
were uncomfortable with only big pillows that would leave most people with sore
necks in the morning, and the internet was slow and usually timed-out. The
Hotel is not suitable for young families and is willing to change rates to take
advantage of families in need. Another family was stuck in the same situation as
I and was upset with the hotel services and costs. I call other hotels such as
Holiday Inn, Holiday Inn Express, Hampton, etc, and none of these hotels raised prices during
the night. I love Cheyenne, WY, but this practice gives Cheyenne a bad reputation.
This report was posted on Ripoff Report on 04/21/2013 07:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Microtel-Inn/cheyenne-Wyoming-82001/Microtel-Inn-Price-Gauging-and-Unaccommadating-Facilities-cheyenne-Wyoming-1045001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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