I took my 1985 Chevy Monte Carlo in to Midas at 6084 Livingston Ave in Columbus, Ohio to have a dual exhaust installed, transmmission service, oil change, and radiator flush and fill on Monday afternoon. I was quoted $500 + tax and told it would be done by 7pm. I went in at 7pm and was told it would be ready on tuesday by noon. I called tuesday at 3:30pm and was told 5:30pm/
At 5:30 I went over and was told they could not get the transmission kit and it would be in and finished by Wednesday afternoon. I called Wednesday at 2:30pm and was told it would be ready at 4pm. At 4:30pm I show up and the fuel tank is being propt up with a jack stand and fuel was pouring onto the floor.
The mechanic, for some reason had unstrapped the fuel tank. Granted, the car is an 85' but I filled the tank up 30 minutes before I took the car to the shop, there were no holes when I dropped the car off, or for the two days that they welded the exhaust on the car. The mechanic stated that it would be $215 + labor + tax. He also stated that the tank just started leaking so they took it loose and attempted to fix it (with out contacting me for approval). At this point I stated I would like to speak to the manager and was told he was not in and couldn't do anything for me anyway. I asked to speak with the regional manager and was told they did not have his number and he would not do anything either.
At this point I stated that I wanted the mechanic to find someone that I could speak with. The mechanic then stated that he was going to call the police because I did not want to pay for the work without speaking with a manager. I told the mechanic to contact the police because I had every right to get an explanation of how the car was damaged and why the started the work without authorization. I was told that I was threatening him and that he felt I may have a gun(neither statement was true). He never contacted the police, but I was told that I would still have to pay for the repair. The regional manager stated that since the car was older I either had to pay for the fuel tank or they would put the old tank back on (with the hole that they put in it). Not only will it cost me an extra $300+, I was treated like a criminal because I spoke up about ther wrong doing.