To whom it may concern,
Just a warning about the Midas Muffler shop which has cost myself time , money, and many headaches with thier cheap exhaust products and the warrantee that is suppose to be a lifetime which is misleading .
Two years ago i had a muffler put on my pick up by these people,just over a year later i noticed a problem and went back to have it fixed.
These so called exhaust experts patched my exhaust and did not report the full extent of the damage to the so called lifetime warrantee muffler.
The exhaust expert and I use this term loosely, made a quick fix on my exhaust and told me that the exhaust was fixed when it was not.
Two days later I'm back at the Midas shop with the exhaust hanging off the underneath of my pick up truck.
On further examination of my exhaust system they imformed me that the muffler was hit and caused the break of the muffler and further damage had occurred to the two tail pipes, the exhaust was never hit .
The end result , I was told i would need a new muffler two new tail pipes plus the hardwares used to hang the exhaust.
The end result for my Midas visit, the repair on the exhaust system at the end was over $250.00and the original exhaust work was only $364.51.
This work and the new charge for the repair was the direct result of a cover up by the so called expert.So this repair could of cost me another $250.00 if i had not examined the muffler myself to see that the exhaust had been broken for awhileand when i told them it got very ugly.
Profanities aswell as the Midas shop manger smashing my old muffler on the shop floor 4 times , i mean it got so close to the point of physical confrontation that I had to demand my truck be fixed and I then had to leave the Midas shop .
It would take so long to describe the events of that particular afternoon repair that there is probably no room in here to describe to you, but take my word for it ,it was something to see.
Now the repair that was done on the truck cost me an additional $148.87 for this Midas shop warrenty and one week later I had to go to another Midas shop for more repairs on the repairs performed 1 week earlier.
Please be careful if you choose Midas for your exhaust replacement,and ask to examine old parts to see what is going on with your vehical do not take the experts word for it.
I heard of this web site today on the radio,and how perfect my repairs for my latest problem are yet to be dealt with but,I am calling head office tomorrow to let them know about this shop and there practices with customers.
I have lost complete confidence in Midas Muffler and will go for my repair with hesitation.
Remember be aware and take care of your money .