• Report: #914357

Complaint Review: Midway Industries

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  • Submitted: Thu, July 19, 2012
  • Updated: Thu, July 19, 2012

  • Reported By: Robert — Salem Virginia United States of America
Midway Industries
P.O. Box 586 Cockeysville, Maryland United States of America

Midway Industries Sent us 5 seperate orders of light bulbs we both did not order or can use over a 3 month period. Used the name of a 17 year old versus a purchase order # Cockeysville, Maryland

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Midway Industries cold called our company and spoke with a 17 year old who receives and documents UPS deliveries. An package arrived shortly thereafter containing 25 bulbs.  He signed for it and brought the invoice to the accounting department. Since there was no indication on the invoice which department this was for and the fact that we have 6 different buildings, our accountant did not know which department to bill this to.  It took a few weeks to sort this out but in the mean time he paid the invoice.  Unfortunately, 3 more orders arrived over the next 2 months.  The worst part of this is that we do not use this kind of bulb for any current fixture. We contacted Midway and they will not accept any return the unopened boxes. The company admits that they had no previous contact with us. The 17 year old received a personal promotion in the mail from them.

We are taking action to resolve this matter.

This report was posted on Ripoff Report on 07/19/2012 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Midway-Industries/Cockeysville-Maryland-21030/Midway-Industries-Sent-us-5-seperate-orders-of-light-bulbs-we-both-did-not-order-or-can-u-914357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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AUTHOR: Joe - ()

Can someone contact me regarding what they did to pursue this matter further?

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