- Report: #768539
Report - Rebuttal - Arbitrate
Complaint Review: Midway Services, Inc. Utility Billing Division
Midway Services, Inc. Utility Billing Division4677 118th Avenue North Clearwater, Florida United States of America
Midway Services, Inc. Utility Billing Division Hey, Midway, how does one person use $188 worth of water in one month? Clearwater, Florida
*Consumer Comment: Midway Fraud Twist
*Consumer Suggestion: Donald is Wrong
*General Comment: Your Instincts Are Correct
*Consumer Comment: Sounds like Midway to me.
*Consumer Comment: Other usage?
*Consumer Comment: Re toilet
*Author of original report: FEEDBACK FROM MIDWAY & BBB-FL!!!
*Consumer Comment: If you can get a look at the meter, even with a mirror,
*Consumer Comment: Shared water line?
*Author of original report: Did BBB Complaint 8-24
*Consumer Comment: good grief
*Consumer Comment: It's ONLY an example, Flynrider,
*Consumer Comment: 12K gallons is too much.
*Consumer Comment: Not sure I have this right, but here goes...
*Author of original report: Thanks for the Advice. However...
I live alone. I never use my dishwasher. I probably use my washer as much or little as anyone else would. Here's what I've been charged per -month- just for water!!!
$ 72.61 53.19 135.00 139.82 70.36 70.00 74.24 51.50 52.66 38.41 45.51 66.92 129.05 157.56 191.49
Look at how high these are! A friend of mine lives in a house in my county with his wife and daughter -- and he waters his lawn frequently. He said that he pays about $40 a month. I've paid less than $40 a month -once- since this rip-off began! (BTW, who knows why the amounts are so erratic. Maybe they throw darts at numbers on a wall.)
There's more. At the beginning the only way we could pay was by mail. A bill would be dated as 2-3-2011 for instance. It wouldnt arrive here until about a week later. Meanwhile the payment would be due on 2-18. Good luck getting that payment back to Florida on time. And if you're a day late, they slap you with a $7.00 overdue fee. If you're not late, not to worry-- There's that tidy little $2.79 "billing fee" you get to pay anyway.
I was often late with my payment, so I was glad when they "let us" pay online. Now, I'm no longer in danger of the $7.00 late fee, but I still get to pay the billing fee PLUS the $2.95 "Convenience Fee" for being allowed to pay online. As an extra added bonus their "security-free" site remembers both your name and password, whether you want it to or not. Anytime I bring up the site, there it is already for me to click "Enter". No, I did not tell my computer to remember this information. I wouldn't be surprised if the site was an easy hack and people could collect credit card numbers any time they want.
I talked with a neighbor today and asked him about his bill. He seems to be paying less than I do each month and there's two people in his apartment. Lucky, but also weird. In the meantime, he told me that the guy across the hall from him received a bill for $250.00 this month. Wow! That makes my bills look like bargains!
I've tried talking to my state's Consumer Protection people but evidently there's a lovely loophole in the laws preventing them from dealing with thieves with utility meters. Their hands are also tied with the "gas meter thieves" known as Conservice. (Lots about them at this site.)
Whatever you do, do not rent an apartment from owners who use either Midway Services Inc or Conservice for your utility bill! Check before you sign the lease. Check thoroughly. And if your apartment mentions they are going to start dealing with either of these thieves, begin looking for another place to live at once. Yeah, you may lose money breaking your lease but you'll lose more if you stay and have to shell out this kind of cash each month. I'm about to take my own advice and move out of here. Should have done it months ago before Midway conned me out of over $1300 for water in a year and a half!
This report was posted on Ripoff Report on 08/22/2011 11:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Midway-Services-Inc-Utility-Billing-Division/Clearwater-Florida-33762/Midway-Services-Inc-Utility-Billing-Division-Hey-Midway-how-does-one-person-use-768539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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