• Report: #920741

Complaint Review: Midwest Merchant services

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  • Submitted: Wed, August 01, 2012
  • Updated: Tue, February 26, 2013

  • Reported By: rosebud — lenexa Kansas United States of America
Midwest Merchant services
15036 West 106th Street Lenexa, Kansas United States of America

Midwest Merchant services Stephanie Bowlin dishonest Lenexa, Kansas

*REBUTTAL Owner of company: Criminal History of Thomas Jennings - Original Author

*REBUTTAL Owner of company: Fraudulent Complaints from Ex-Employee

*REBUTTAL Owner of company: Disputing the Above Complaint

*Consumer Suggestion: Lets resolve

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Wow, that story seems similar to mine! I also signed up and was stupid to sign a 3 year contract with this company. They get you locked into a contract with a cancellation fee then they treat you like crap cause they can. I also would advise not doing business with this company, I was able to get out at only $500 dollars and consider myself lucky, do yourself, your business and your family a favor DO NOT EVER DO BUSINESS WITH THIS COMPANY. 

Their front or head customer service agent is Stephanie Bowlin the owners daughter, good luck getting anywhere with her. She has direct orders from the president her mom to take as much money from you as possible. I can provide merchants names and numbers if you wish to speak with them, as we have had this conversation. One way to avoid this mess is never do business with this company, they are more concerned with charging you their cancellation fee than actually taking care of you. Thanks other merchant for speaking out it motivated me as a business owner to do the same. I work hard for my money in this tough economy, to hard to have Midwest Merchant Services rip me off and then charge me $500 dollars at the end.  

MIDWEST  MERCHANT SERVICES IS A POOR COMPANY AND MISSED THE LESSON ON ETHICS OF BUSINESS. 

This report was posted on Ripoff Report on 08/01/2012 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Midwest-Merchant-services/Lenexa-Kansas-66215/Midwest-Merchant-services-Stephanie-Bowlin-dishonest-Lenexa-Kansas-920741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Criminal History of Thomas Jennings - Original Author

AUTHOR: Owner - (USA)

There is currently litigation outstanding against Mr. Jennings for maliciously stalking some of the very persons named in his post.  For context, we submit Mr. Jennings' criminal history below.

Finally, we have also learned that Mr. Jennings was recently released from employment by a Denver, CO based payment processing company for his continued problems with substance abuse and aggressive, abusive behavior. 

Criminal History of Thomas Jennings:

1. Court: Flagstaff Justice, AZ
Case Number: J-0301-CR-200000095 
Charge: Affidavit/search warrant

2. Court: Flagstaff Municipal, AZ
Case Number: M-0341-CR-2000001337 
Charges: Prescription drug-obtain illegal shoplifting

3. Court: Coconino County Superior, AZ
Case Number: S-0300-CR-99000941
Charges: 
(1) Endangerment
(2) DUI; alcohol drugs toxic vapor or combination
(3) Liquor-minor driver after driving

4. Court: Flagstaff Municipal, AZ
Case Number: M-0341-CR-99004517
Charges: 
(1) Aggravated assault enter residence
(2) Liquor to minor/underage consumption
(3) Liquor-false ID by minor

5. Court: Flagstaff Justice, AZ
Case Number: J-0301-CR-99002229
Charges: 
(1) Aggravated DUI; DUI while suspended for DUI
(2) DUI; alcohol drugs toxic vapor or combination
(3) Liquor-unlawful acts

6. Court: Flagstaff Justice, AZ
Case Number: J-0301-IA-99001192
Charge: Aggravated DUI; DUI while suspended for DUI

7. Court: Flagstaff Justice, AZ 
Case Number: J-0301-IA-99000998
Charges: 
(1) Aggravated assault enter residence
(2) Liquor to minor by licensee/underage consumption
(3) Liquor-false ID by minor

8. Court: Denver County, CO
Case Number: 13GS913092
Charges:  Threats to person/property

9.Court: Summit County, CO
Case Number: 2008CR66
Charges: 
(1) Burglary 2-of dwelling
2) Theft $500-$1,000
(3) Theft $1,000-$20,000

10.Court: Summit County, CO
Case Number: 2006CR195
Charges: 
(1) Assault 2-unspecified
(2) Assault 3-know/reckless cause injury
(3) Assault 2-cause injury w/deadly weapon

11. Court: Summit County, CO
Case Number: 2006M110
Charges: 
(1)Theft-under $500
(2) Theft $100-$400

12.Court: Summit County, CO
Case Number: 2005M924
Charges: 
(1) DWAI 2nd offense
(2)Driving while under the influence
(3) Lane usage violation
(4) Obstructing a peace officer
(5) False reporting-unspecified
(6) False reporting-false identification
(7)Driving without a license

13.Court: Denver County, CO
Case Number: 04GS760684
Case Type: Domestic Violence
Charges: 
(1) Disturbing the peace
(2) Assault

14.Court: Boulder County, CO
Case Number: 2003M2141
Charges: 
(1) False reporting-false identification
(2) Speeding 10-19 over limit 83/65
(3) Failure to display proof of insurance
(4) Driving without drivers license
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#2 REBUTTAL Owner of company

Fraudulent Complaints from Ex-Employee

AUTHOR: Owner - (United States of America)

Please see the below letter, which shows an apology from the ex-employee, Thomas Jennings, that continuously harasses and threatens this company as well as several of the owners and co-workers from this company.  He is the author of the above fraudulent complaint. 

He was terminated from our employment almost 2 years ago because of his love for alcohol.  His family currently resides in Olathe, KS and the authorities believe he resides in Colorado.  We have requested assistance from his family and they have washed their hands of him.

Based upon his egregious behavior and attacks to our clients and customers, we pressed felony
stalking charges against him. The Police Department has made several attempts to find him to make the appropriate arrest.  He is known for having several aliases and will not stop harassing the company, our clients as well as employees and the owners.  

In the letter, you will find Thomas Jennings apologizes several times for his behavior, comment specific to egregious internet postings such as this.  He is a sick person and very dangerous. 

Thank you,

Owner



From Tom Jennings; while under a Twelve Step program.  Needless to say, the program was ineffective.


I hope this letter finds you well and in a good health.


I have written this letter a hundred times trying to craft it perfectly and or hit the mark in a poignant and concise fashion. However I struggled time and time again for 2 reasons. The 1st reason: I was either drinking, had drinks or hadn't been sober longer than an 8-5 period. The lack of clarity and
alcohol induced emotion came thru in every word. The 2nd reason: I kept ruining the apology with excuses.

 So I wanted to have a substantial amount of sobriety under my belt before I wrote something and
sent it to you. I believe I owed you, SJB and myself at least that. I have not had a drink in several months now and it may not seem like much, but if you know me (and you do) it's a small accomplishment.

I am truly sorry for deceiving to you that day at MMS cc the dentist appointment. It was out of
character and completely disrespectful to you in a professional and personal manner.

After that day instead of thinking about my actions I avoided the pain and shame by using alcohol to run or hide from responsibilities as a human being. The destructive behavior continued
and actions got even worse and more vindictive by splattering ugly words about MMS and SJB on the Internet. I was and still am extremely ashamed of my actions and the hurt that I caused.

I got to the point where enough was enough; my life was spiraling out of control. I was sitting in my apartment when the police showed up knocking at my door. I don't think you or SJB called them but I have a certain person in mind that might have. Regardless, I decided to take care of my past legal 
problems and start by facing them. I had a DUI and Assault charge pending. So I went to
Colorado to face the music and turned myself in after running for 6 years. I faced 8 years in prison, however a number of mitigating factors played in and did 2 weeks in county jail. So it goes without
saying a huge monkey was off my back and the future has promise.

I cannot do anything about the past except learn from it and not repeat it. I just wanted you to know that I am sorry. I will say I have contacted 2 companies that have quoted me some prices on getting rid of the Internet postings. I am more than willing to take care of that with your and SJB's permission.

I also would like to takethis opportunity to thank you for the many opportunities you provided me while working at MMS. Quitting drinking was quite a challenge but not nearly as difficult as losing the friendship I had developed with you and SJB.

So in the interest of not writing a novel (believe I could, lol) I wanted to reach out and acknowledge my poor actions and apologize. I would also like to ask your blessing to reach out to SJB to convey a similar message.

Thank you!

Tom Jennings


"True remorse is never just regret over consequences; it is regret over motive."

If you wish to respond I can be reached at the below address or by phone at 913 999 5087,
I hope you have a great spring and productive years.
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#3 REBUTTAL Owner of company

Disputing the Above Complaint

AUTHOR: Owner - (United States of America)

Please see the below letter, which shows an apology from the ex-employee, Thomas Jennings, that continuously harasses this company as well as several of the owners and co-workers from MMS.  

He was terminated from MMS almost 2 years ago because of his love for alcohol.  His family currently resides in Olathe, KS and the authorities believes he resides in Colorado.

 Based upon his egregious behavior and attacks our clients, we pressed felony stalking charges against him. The Lenexa Police Department has made several attempts to find him to make the appropriate arrest.  He is known for having several aliases and will not stop harassing the company,
our clients as well as employees and the owners.  

In the letter, you will find Thomas Jennings apologizes several times for his behavior, comment specific to egregious internet postings such as this.  

Thank you,



I hope this letter this finds you well and in a good health.

I have written this letter a hundred times trying to craft it perfectly and or hit the mark in a poignant and concise fashion. However I struggled time and time again for 2 reasons. The 1st reason: I was either drinking, had drinks or hadn't been sober longer than an 8-5 period. The lack of clarity and alcohol induced emotion came thru in every word. The 2nd reason: I kept ruining the apology with excuses.

 So I wanted to have a substantial amount of sobriety under my belt before I wrote something and sent it to you. I believe I owed you, SJB and myself at least that. I have not had a drink in several months now and it may not seem like much, but if you know me (and you do) it's a small accomplishment.

 
I am truly sorry for deceiving to you that day at MMS cc the dentist appointment. It was out of character and completely disrespectful to you in a professional and personal manner.

After that day instead of thinking about my actions I avoided the pain and shame by using alcohol
to run or hide from responsibilities as a human being. The destructive behavior continued and actions got even worse and more vindictive by splattering ugly words about MMS and SJB on the Internet. I was and still am extremely ashamed of my actions and the hurt that I caused.

 
I got to the point where enough was enough; my life was spiraling out of control. I was sitting in my apartment when the police showed up knocking at my door. I don't think you or SJB called them but I have a certain person in mind that might have. Regardless, I decided to take care of my past legal
problems and start by facing them. I had a DUI and Assault charge pending. So I went to Colorado to face the music and turned myself in after running for 6 years. I faced 8 years in prison, however
a number of mitigating factors played in and did 2 weeks in county jail. So it goes without saying a huge monkey was off my back and the future has promise.

 I cannot do anything about the past except learn from it and not repeat it. I just wanted you to know that I am sorry. I will say I have contacted 2 companies that have quoted me some prices
on getting rid of the Internet postings. I am more than willing to take care of that with your and SJB's permission.

 
I also would like to take this opportunity to thank you for the many opportunities you provided me while working at MMS. Quitting drinking was quite a challenge but not nearly as difficult as losing the friendship I had developed with you and SJB.

 
So in the interest of not writing a novel (believe I could, lol) I wanted to reach out and acknowledge my poor actions and apologize. I would also like to ask your blessing to reach out to SJB to convey a similar message.

Thank you!


"True remorse is never just regret over consequences; it is regret over motive."

 
If you wish to respond I can be reached at the below address or by phone at 913 999 5087, I hope you have a great spring and productive year.
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#4 Consumer Suggestion

Lets resolve

AUTHOR: Middle Class Worker - (United States of America)

I also would like additional information. I also feel I have resolution to stop both the core of the complaints wether you are a customer or a previous employee. Would the author of this post please contact me at.. the following email address, fabulousgolddiva   at gmail.com.

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