- Report: #1038367
Report - Rebuttal - Arbitrate
Complaint Review: Migration Experts
Migration ExpertsInternet United States of America
Migration Experts Delayed Refund, Lacking Customer Service Internet
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It has been more than 48hrs and I had to make another call. Again, instead of being put to the Manager, I had another Representative have me in a run about with the same questions, just in a different way. Again, I was put on hold, consistently. I was finally put back on to the same Manager that assured me the prior. I am now being told to wait another 24hrs so that they can try to get ahold of the person in charge of my account. I had several versions of what exactly is happening with my refund.
What turned to be a quick and honest mistake, turned out to be a nightmare. In the beginning, I still wanted to use Migration Experts for my future visas; however, after dealing with a simple issue, the service has made the Company to be completely disorganized, unprofessional and absolutely untrustworthy.
How could anybody possibly let a Company like this, after many displays of disarray, give complete control of their Visas?
I feel mislead and humiliated.
This report was posted on Ripoff Report on 03/26/2013 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Migration-Experts/internet/Migration-Experts-Delayed-Refund-Lacking-Customer-Service-Internet-1038367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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