- Report: #983166
Complaint Review: Mike Filsaime
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| Mike Filsaime
Internet, New York United States of America |
|
Mike Filsaime Not honouring refund, support not responding Internet, New York
*Author of original report: Resolved
*UPDATE Employee: Please give me your full name so I can help you
*Consumer Comment: Mike Filsaime - Ripoff?
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I made a request to the support desk which was acknowledged and I was told my refund would be processed. 3 months later nothing has happened and the support desk have now stopped responding to my emails and tickets. I see that I am not the only person in this situation. There seems to be a recurring issue with failure or refusal to issue refunds as promised in the sales material when you buy the product.
I need this money back to reinvest into another project, I am happy to hear from any legal professionals who can assist me with recovering it. I am UK based so not sure how this would work.
This report was posted on Ripoff Report on 12/17/2012 08:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mike-Filsaime/Internet-New-York-11779/Mike-Filsaime-Not-honouring-refund-support-not-responding-Internet-New-York-983166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Resolved
AUTHOR: ddinnov - (United States of America)
SUBMITTED: Tuesday, January 01, 2013
#2 UPDATE Employee
Please give me your full name so I can help you
AUTHOR: Nancy F. - (United States of America)
SUBMITTED: Wednesday, December 19, 2012
I want to help you and get you refunded just as fast as possible.
I do need more information than your first name, please email me at:
nancy@mikefilsaime.com, and if you would please include your support desk ticket number, and maybe even the product name.
I am the Customer Support Manager, and will get your refund processed as soon as I have the information to find the transaction.
Thank you in advance,
Nancy Fahey
Customer Support Manager
#3 Consumer Comment
Mike Filsaime - Ripoff?
AUTHOR: Larry - (United States of America)
SUBMITTED: Wednesday, December 19, 2012
