• Report: #983166

Complaint Review: Mike Filsaime

  • Submitted: Mon, December 17, 2012
  • Updated: Tue, January 01, 2013

  • Reported By: Peter — United States of America
Mike Filsaime
Internet, New York United States of America

Mike Filsaime Not honouring refund, support not responding Internet, New York

*Author of original report: Resolved

*UPDATE Employee: Please give me your full name so I can help you

*Consumer Comment: Mike Filsaime - Ripoff?

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I signed up for a product in early September 2012 after watching an automated webinar. After a few weeks using it and investing cosiderable time and some money into driving traffic to to the product I realised this would not work out as a long term investment and decided to stop using it and quest a refund. The product was a website with a "highly converting squeeze page" that converted at 0% after sending a couple of hundred targeted clicks from a solo ad.

I made a request to the support desk which was acknowledged and I was told my refund would be processed. 3 months later nothing has happened and the support desk have now stopped responding to my emails and tickets. I see that I am not the only person in this situation. There seems to be a recurring issue with failure or refusal to issue refunds as promised in the sales material when you buy the product.

I need this money back to reinvest into another project, I am happy to hear from any legal professionals who can assist me with recovering it. I am UK based so not sure how this would work.


This report was posted on Ripoff Report on 12/17/2012 08:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mike-Filsaime/Internet-New-York-11779/Mike-Filsaime-Not-honouring-refund-support-not-responding-Internet-New-York-983166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
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#1 Author of original report

Resolved

AUTHOR: ddinnov - (United States of America)

This refund is now showing on my bank statement. Resolved.
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#2 UPDATE Employee

Please give me your full name so I can help you

AUTHOR: Nancy F. - (United States of America)

Hello Peter,

I want to help you and get you refunded just as fast as possible.  

I do need more information than your first name, please email me at:
nancy@mikefilsaime.com, and if you would please include your support desk ticket number, and maybe even the product name.

I am the Customer Support Manager, and will get your refund processed as soon as I have the information to find the transaction.

Thank you in advance,
Nancy Fahey
Customer Support Manager
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#3 Consumer Comment

Mike Filsaime - Ripoff?

AUTHOR: Larry - (United States of America)

I have firsthand experience in dealing with the Mike Filsaime company as a customer. As another internet marketer we are bombarded daily with all sorts of offers and claims which turn out to be rip-offs. After almost two years I can count on one hand the number of these self proclaimed gurus that I trust. Mike Filsaime is one of them and I have gone on to support some of his products as an affiliate. You can read about my personal experience at http://mikefilsaimebusiness.com/mike-filsaime-scam
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