- Report: #956678
Report - Rebuttal - Arbitrate
Complaint Review: Mike Filsaime
Mike FilsaimeInternet United States of America
Mike Filsaime I have not received refund. Canceld 7 days and promised 30 day money back guarantee , Internet
*UPDATE Employee: Refund was processed.
*UPDATE Employee: Why Did I have to wait so long
*Author of original report: Why did I have to do this to get a refund?
*UPDATE Employee: AffiliateDotCom not a scam
*UPDATE Employee: AffiliateDotCom not a scam
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Watched a few of the videos and then needed to get the money back. This was 7 days after joining and was told there was a 30 day money back guarantee. It wasnt that the content wasnt good (love Chris Farrell) it just comes at a time when I am having medical issues and need the money.
My support ticket was created on August 24, 2012, within 1 week of signing up and supposedly had a 30 day guarantee. I have repeatedly asked (just about every week or every other week) and been ignored. Here is the portion of the ticket that says they agreed I should be refunded:
------View Ticket: #RDL-552-84228
w Ticket: #RDL-552-84228
- NA -Please cancel my account and refund $Created: 31 August 2012 07:54 PM
Updated: 09 October 2012 03:46 PM
DEPARTMENT[ Private ]
Posted on: 31 August 2012 07:54 PM
Hi, I'm sorry, but I have to cancel my membership. I have discovered it just isn't for me. On August 24th, I had set up the recurring monthly billing for the newsletter 3 time billing for AffiliateDotCom fee of $97/mo and have been charged $97 with a 30 day money back guarantee.
Please refund my PayPal account and don't charge any more.
Posted on: 05 September 2012 02:20 PM
Hi Your subscription to the Micro Model Business System has now been canceled and account access suspended.
If you have set up recurring billing for ADC, please log into your PayPal account and cancel it there.
Please reply back to this email only, do not open a new ticket to reply back with the information we need below--->
We are sorry that the product did not work out for you, but we will gladly begin the refund process.
To confirm your refund eligibility, we will need a copy of the information youve received via email at the time of your purchase.
Please submit all of your billing information, including the following: name of the product(s) order #
subscription or transaction ID #s
It is also important that we receive any and all additional email addresses that are associated with your purchase. Your original request is time-stamped, so there'll be no affect on your 30-day refund guarantee period.
Support Staff Specialist
Mike Filsaime, Inc
Posted on: 05 September 2012 06:46 PM
The free trials you were in were for the micro model business system and the affiliate dot com system, which were already canceled.
I did find a billing for the affiliate dot com Platinum, which was a one time payment. we'll get this refunded back to you:
Transaction ID: 0TS843240D836925C
Transaction Date: 8/24/2012 12:54:23 PM
Buyer Name: Arlene ***
Buyer Paypal Email: arlene@*****.net
Product: AffiliateDotCom Platinum Membership Special - $97.00
I will have them refund you for that. Sorry i did not see that before.
To reply back, please hit reply in your email client and your email will appear in this ticket you opened
Posted on: 17 September 2012 03:13 PM
Thanks. My account has been canceled and the access to the affiliatedotcom members site has been suspended. When can I expect the refund?
Posted on: 20 September 2012 04:25 PM
> Hello. Thanks. My account has been canceled and the access to the affiliatedotcom members site has been suspended. When can I expect the refund?
Hello! 9/20/12 -- It has been over 3 weeks since I requested a refund. Please refund immediately. Thank you!
Arlene Owner User
Posted on: 20 September 2012 04:28 PM
Hello. It has been well over 3 weeks. I have been patient. Please refund the $97. I really need the money.
Posted on: 09 October 2012 03:46 PM
Why have I not been refunded!!!! It has been over a month. The ticket is unassigned. What is going on? I NEEEEEEEDDDDDD the money. Don't you guys understand? I am not wealthy! I need the money NOW! PLEASE!!!!!
This report was posted on Ripoff Report on 10/18/2012 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mike-Filsaime/internet/Mike-Filsaime-I-have-not-received-refund-Canceld-7-days-and-promised-30-day-money-back-956678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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