- Report: #500969
Report - Rebuttal - Arbitrate
Complaint Review: Mike Ruggiero, Inc.
Mike Ruggiero, Inc.37 Tec ST Hicksville, New York United States of America
Mike Ruggiero, Inc. Dynamic Marketing Management, Floydpinkbell77 Defective phone that was purchased from eBay returned to seller, but no refund check issued. Seller no longer registered eBay user. I'm out $60. Hicksville, New York
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-received phone after I returned from military TAD (08-22Aug)
23-24Aug activated phone at Verizon: phone would not maintain connection with tower and did not function properly. Technical support at Verizon stated it was a problem with the device.
25Aug requested refund from floydpinkbell77
26Aug received refund ("RMA") form stating: "The unit must be shipped within 7 business days from the date the RMA form has been issued." "Upon receiving the phone back WITH THE RMA we will have all the necessary data to issue you your refund & send the check out to you WITHIN 2 BUSINESS DAYS USPS FIRST CLASS MAIL
Please Note: As per the Auctions Details. Refunds are issued via Company Check. We will mail you the company check, with a receipt for the corresponding transaction for the full value paid for the transaction. This will include shipping & sales tax fees as well. You will receive an email or eBay message from us & paypal once we generate the shipping label for the envelope your refund check will be placed into so you can track where your check is."
31Aug mailed phone to seller : USPS tracking Label/Receipt Number: 0308 0660 0000 2109 5516
03Sept phone delivered to floydpinkbell:
Dynamic Marketing Management
37 Tec ST
Hicksville NY 11801
12Sept email sent to seller inquiring about refund - NO RESPONSE
23Sept demand email sent - demanding refund check mailed by 25Sept - NO RESPONSE
26Sept09 dispute filed with PayPal, personal credit card, ic3.gov, and ripoff.com
This report was posted on Ripoff Report on 09/27/2009 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mike-Ruggiero-Inc/Hicksville-New-York-11801/Mike-Ruggiero-Inc-Dynamic-Marketing-Management-Floydpinkbell77-Defective-phone-that-wa-500969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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