• Report: #917735

Complaint Review: Milton De La Cruz

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  • Submitted: Thu, July 26, 2012
  • Updated: Sun, January 06, 2013

  • Reported By: anonymous — anonymous Florida United States of America
Milton De La Cruz
2161E County Road 540A Ste 153 Lakeland, FL 33813 Lakeland, Florida United States of America

Milton De La Cruz Milton De La Cruz Buyer and Renter Beware This Man will do nothing but Rip you Off! Worst Conditions EVER Lakeland, Florida

*Consumer Comment: Brisendine is a thief...

*Consumer Comment: Hmmm, I wonder

*Author of original report: Provide proof of your statements, I have proof,accountability

*REBUTTAL Owner of company: Patrick Brisendine and Amanda Eckert

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We began leasing a home with Mr.De La Cruz in february, Upon Signing the lease paperwork for the property we had leased from himself and his company there were specific warranties and guarantees regarding the proper operation of the plumbing and electrical in the unit. He guaranteed the plumbing was in working order, upon move-in we found that the kitchen sink and toilet were non-operational, We have three children in the house and learned within that period of time that Mr. De La Cruz had falsified his statements regarding the plumbing in the unit, the neighbors stated that the previous tenant broke the lease due to the plumbing issues and the agents failure and refusal to correct them, In a situation like this state law dictates that if a major problem like this was to occur,the responsible "landlord" or agent is required to move the tenants temporarily to another location, Not only did Mr. De La Cruz fail to do so, he took over one month to have the issues repaired, I had to miss several days of work,as well as my fiancee' to allow several plumbers into the residence to try to resolve the issues, we went over one month without a kitchen sink or bathroom toilet and were forced to accept the conditions and remain there with our children, he later reluctantly sent a $100.00 gift card and an apology, we were paying $750.00 a month for somewhere around a 900ft2 residence and that is absolutely unacceptable. This was all revealed as soon as we aquired the residence.

Within the second month of residing in the unit, the Compressor for the A/C unit began to malfunction,first causing the utility bills to rise and then completely stopped operating.Mr. De La Cruz was notified immediately, but it took over a month to be repaird as well, an associate of Mr. De La Cruz provided a small 500 btu window unit similar to the mini units sold in Wal-Mart,which was then installed in the living room,this is a 3 BD 1 BTH residence and was not nearly enough to begin cooling the unit,this also caused very high utility bills and had to be moved to the master bedroom where we were then forced to move the kids into one room because the temperatures in the house easily reach 100 degrees in the florida summer. This went on for almost 3 Months, I had to take off work for plumbers and technicians, paid outrageous utility bills, and our pleas were ignored.

The fourth month residing at the rental unit, I was unable to be at the unit the day that Mr.De La Cruz came to collect our lease payment, He called my on my cellular phone, I explained the situation and he became angry, he then posted a "3 day eviction" and told me that he would no longer be interested in working with myself and my family. I responded that I would contact him the next day to provide the lease payment via the terms of the notice, He would not answer or return my calls, Refused to communicate and accept my payment, This is an unacceptable way to do business with a customer or tenant, To date he has not and will not communicate with myself or even a lawyer ive since retained in the matter. This has caused myself and my family alot of financial trouble and heartache at the fault of Mr.De La Cruz. Something Needs to be done about this man and his faulty business practices, He is definately not to be trusted. Buyer Beware.

This report was posted on Ripoff Report on 07/26/2012 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Milton-De-La-Cruz/Lakeland-Florida-33813/Milton-De-La-Cruz-Milton-De-La-Cruz-Buyer-and-Renter-Beware-This-Man-will-do-nothing-but-917735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Brisendine is a thief...

AUTHOR: ontac55 - (United States of America)

I just filed a report on Mr. Brisendine regarding my experience with this creep.  He stole a deposit I made on a computer and then disconnected his phone.  He places many ads on Craigs List.  Look under the number 863-547-7805 to search his ads and never respond.  Hey. Patrick, the sheriff is looking for you and we will find you. I find it ironic, the following words you post at the end of your retort to Mr. De La Cruz "Something Needs to be done about this man and his faulty business practices, He is definitely not to be trusted. Buyer Beware."  It describes your character exactly....
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#2 Consumer Comment

Hmmm, I wonder

AUTHOR: saffie - (United States of America)

The fact that you chose to name the tenants in your rebuttal tells me a different story.  Your name was not fully disclosed; that may be because you never made them privy to your full name or they chose not to release your first name.  However, listing their names is spiteful and unprofessional at best.  I don't know if any of these claims are true, but the way you chose to respond speaks volumes.  Also, I've never heard of someone seeking a three-day eviction after a five-day grace period.  In the future you might want to work on your customer service skills; they appear to be a little rusty.

I would hope the complainant kept a running log of the days from work they missed and the times of complaint followed by the length of time until the complaint was taken care of.  If not, you might have a tough road to hoe proving this in court.  Nevertheless, I do wish you luck.  And if the landlord is wrongly accused, good luck to you as well.  Just remember; a professional response to a complaint sounds a great deal better than trying to shame the person who filed the complaint.  Just saying.
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#3 Author of original report

Provide proof of your statements, I have proof,accountability

AUTHOR: affordableairboats - (United States of America)

I will first off ask you to provide proof that the sink was fixed within 4 days inn at the toilet was fixed within 2 or 3, I hope you have some forms of receipts that that you paid the handyman that came and fixed it almost 4 weeks later, you had several different plumbing companies that showed up to repair the issue and were unable. this includes roto rooter and several other companies, please explain to me off rotor rooter could not get out there for a week explain to me how you had this fixed within the first 4 days? like I said I would like to see some proof that you had this fixed in 4 days because I have witnesses that correspond to what I've seen living in this house.

secondly I would like you to provide proof of the ac being fixed in a timely manner because that was not done either, you claim to have it fixed in 3 days and that was the furthest thing from the truth. your lucky I decided to take my complaints here and not to a courtroom, because I have documentation witnesses that will correspond to the things that I say because I am held accountable for the things that I say, as you should be as well.

so please provide the people with proof of the things that you sayin they can decide who is at fault here, because there's my side your side and the truth. this is called accountability for your actions, technically you break a lease when you left us in a house with no running toilet and no working sink for a month, and not only did you break the lease but you broke the law as well. the home never shoulda been rented in the condition that it wasn't and not even close to 750 dollars a month touches the surface of what my mind myself my family has been through. you fail to remember that you you're dealing with another business owner, and I am as well held accountable for my actions when I do work for clients and customers, you will be too.

the lease was signed on the 26th of february and we moved in that weekend therefore we been there since february.

you can call it slander all you want sir, but I am exercising my first amendment right to tell people how I feel about the situation that we been in, I have not slander your name at all and if you can provide you with public proof on this form that I have slandered you I will retract all of the statement that I have made. until then you will be in the public like from here on out in all of your actions will be noted and you will have accountability for the things you say and do.
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#4 REBUTTAL Owner of company

Patrick Brisendine and Amanda Eckert

AUTHOR: MC - (United States of America)

Patrick Brisendine and Amanda Eckert have been renting a home with us since March of 2012.

There were two significant unexpected repair issues during the first 4 months of their tenancy. The first repair issue consisted of a clogged kitch drain and toilet. The toilet clog was repaired the same day. The kitchen sink clog was repaired on the 4th day.

The second repair issue involved the AC system. The AC system failure was first reported on 3/30/2012. The compressor failed per AC contractor brought to the property the same day. Due to the large  unexpected cost, the property owner asked for several days to have another contractor replace the compressor at a lower cost. On 4/10/2012 that 2nd contractor notified the owner that the size was not compatible. On 4/12/2012 a new compressor was installed by the original AC contractor and the AC system returned to normal operating conditions.

In both instances, Mr. Patrick Brisendine and Amanda Eckert were given $50 and $100 credits, respectively for the inconvenience. We had contractors at the home the same day we learned about each of the problems, and acted diligently to have the repairs completed as soon as possible.

The true nature of Patrick Brisendine's reason for posting these negative, destructive commentary, is that this seems to be his way of responding to the eviction proceedings. Mr. Brisendine & Ms. Eckert failed to pay their rent on the due date. Rent us due on the 1st, and we gave them an extension until 7/6/2012. On 7/6/2012, the failed to make the rent payment, but also stated that they did not know when they would be making such payment. They also would not respond to our requests to make some type of arrangements during the days that followed.

It is very unfortunate that Mr. Brisendine has engaged in slander of character as a way to deal with his current eviction. After failing to get Mr. Brisendine and Ms. Eckert to respond, we had not choice but to proceed with the eviction process.

It is unfortunate that a forum such as this enables people to engage in such defamatory and damaging commentary. I have been able to help many other people as a real estate professional and have received many positive reviews.
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