Complaint Review: Mineral Elements by Eden - Harrisburg Pennsylvania
- Mineral Elements by Eden 147 North Cameron St Harrisburg, Pennsylvania United States of America
- Phone: 866-283-7313
- Web: http://www.mineralelementsbyeden.co...
- Category: Miscellaneous Companies
Mineral Elements by Eden Deceptive internet marketing Harrisburg, Pennsylvania
*Author of original report: Situation resolved
*Consumer Suggestion: Here's a part of their "Terms of Service"...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My wife purchased what she thought was a free trial of some makeup, paying only $8.95 for shipping and handling. Her understanding after completing the transaction was that if she liked it, she could order more at regular price. We received the makeup "starter kit" and realized that it was a worthless product upon opening the box. We looked into sending it back, but decided that it wasn't worth it for the $8.95 that we'd paid. Then, about a week later, the company charged us $130.41. I called the number listed on the credit card statement to complain, and was told that we could not return the makeup as it was past the 15-day grace period, and there was no way to get a refund. I asked for a manger, and the guy said that he was the "highest ranking representative" there. He became rude and even more unhelpful, finally hanging up on me.
I have disputed the charge on my credit card and filed a complaint with the BBB, but this company needs to be put out of business!!!
This report was posted on Ripoff Report on 12/07/2011 08:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mineral-elements-by-eden/harrisburg-pennsylvania-17101/mineral-elements-by-eden-deceptive-internet-marketing-harrisburg-pennsylvania-806428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Situation resolved
AUTHOR: arj0302 - (United States of America)
SUBMITTED: Tuesday, December 13, 2011
As I mentioned in my original post, I had filed a complaint with the Better Business Bureau. Through that forum, the Company has since "done the right thing" and reimbursed us for the charges.
#1 Consumer Suggestion
Here's a part of their "Terms of Service"...
AUTHOR: Ken - (USA)
SUBMITTED: Wednesday, December 07, 2011
Looks like you might not get much satisfaction from your credit card company or the BBB, and even fail at putting them out of business..the above pretty much explains it.
Now, if you haven't already done so, you need to cancel immediately.
Advertisers above have met our
strict standards for business conduct.