• Report: #322574

Complaint Review: Mineral Science/ Purity Makeup

  • Submitted: Mon, March 31, 2008
  • Updated: Mon, March 31, 2008

  • Reported By:Chelsea Michigan
Mineral Science/ Purity Makeup
13710 Hutton Drive Farmers Branch, Texas U.S.A.

Mineral Science/ Purity Makeup Wiil not respond to phone or email communication about returning 'free trial" offer. Farmers Branch Texas

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I recently subscribed to a "free trial " offer from Mineral Science/ Purity Makeup. I want to unsubscribe to any more orders. I have called their easy unsubscribe number at customer services and got no answer. Their lines are all tied up due to heavy calling. I repeatedly called back and still got no answer. I then tried to login on their email sites. They have no way on them for you to unsubscribe. All they do is give you information on how to order and to unsubscribe to call customer services for an RMA# , which is required in order to return your order. They claim it is easy to cancel your order, but I can't get a RMA# because they won't reply to my calls or email. I am very frustrated. I just want to return the unused portion as required so I will not receive any more orders or charges. Donna from Chelsea, Michigan

Chelsea, Michigan

This report was posted on Ripoff Report on 03/31/2008 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mineral-Science-Purity-Makeup/Farmers-Branch-Texas-75234/Mineral-Science-Purity-Makeup-Wiil-not-respond-to-phone-or-email-communication-about-retu-322574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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