- Report: #1090455
Report - Rebuttal - Arbitrate
Complaint Review: Minnesota Water
Minnesota Water2601 Minnehaha Ave S Minneapolis, Minnesota USA
Minnesota Water MN Water MinnesotaWater.com Minnesota Water's Deceptive Business Practices Minneapolis Minnesota
*REBUTTAL Owner of company: Response to Bill at Dash Delivery Services located in Rogers
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Minnesota Water is a MN based company located in Minneapolis, MN. They sell water purification systems and supplies to the public.
Stay away from this company. They are not only deceptive but they are trespassers and thieves. Run as far away as you can from this company. There are several other legitimate companies in Minnesota that actually sell you a quality product. This company appears to sell you a product and when you are done and legitimately own the equipment, they try to sell you an optional service contract. We voted against signing a service contract and did not hear from the company afterwards... FOR 2 YEARS!
Two years later, we get a call from Steve Norenberg, President of Minnesota Water, saying he owns the machine and if we don't pay for a new service contract, he's going to take the unit back. EXCUSE ME? We paid for the unit in full to the tune of $2,433!!!
The story gets even better... Badgering phone calls continued to persist from Mr. Norenberg. We asked for written proof that the unit was his and he never produced such a document. He even tried to change his voice and pose as a customer trying to update their vendor information files to obtain our address. When asked his name or what company he was from, he refused to reveal it.
Then, one afternoon, Steve Norenberg decides to walk right in through our front door unannounced, walk through our building, down the hall and over to the back kitchen area where he proceeded to rip the unit out of the wall and leave the building with it. We have the entire event caught on surveillence camera feed.
This is the type of service you will get from Minnesota Water... Buyers Beware.
This report was posted on Ripoff Report on 10/08/2013 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Minnesota-Water/Minneapolis-Minnesota-55406/Minnesota-Water-MN-Water-MinnesotaWatercom-Minnesota-Waters-Deceptive-Business-Practice-1090455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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