• Report: #1009043

Complaint Review: Minnick Termite & Pest Control, INC

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  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013

  • Reported By: Customer007 — Columbus Ohio United States of America
Minnick Termite & Pest Control, INC
916 Greendale Road Harrisonburg, Virginia United States of America

Minnick Termite & Pest Control, INC has the worst customer service I have ever encountered. Harrisonburg, Virginia

*REBUTTAL Owner of company: False Report

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Do NOT use this company.  I am having an absolute nightmare dealing with them right now.

I am assisting a veteran of the US Military with a home refinance and as part of that transaction we have to have a termite inspection done on the property.  We have ordered and received an inspection from Minnick.  The report showed no active infestation but it does say that there is some prior damage due to wood destroying insects.  I have called  the company numberous times to get more information on this.   Obviously having a damaged home is going to be an issue if someone is trying to qualify for a loan.  I have spoken with the same secretary numerous times and she just gets more and more nasty.  I have left numerous messages that I need the inspector to call me in order to further explain the extent of the pre-existing termite damage, but he has not returned any of my calls.  This veteran is in his 70's and is just trying to save some extra money through this new loan and these people at Minnick are preventing him from doing so.  It is unbelievable to me that companies think they can treat people like this and get away with it.  Please do not use this company.  They are an absolute nightmare.  Save yourself the time and trouble and go with someone else.  I wish I would have.

This report was posted on Ripoff Report on 02/05/2013 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Minnick-Termite-Pest-Control-INC/Harrisonburg-Virginia-22801/Minnick-Termite-Pest-Control-INC-has-the-worst-customer-service-I-have-ever-encountere-1009043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

False Report

AUTHOR: Minnick Termite Pest Control Inc. - (USA)

Minnick Termite and Pest Control Inc. has been in business since 1973, we always strive to provide the best customer service and experiances possible. If someone has or has had a REAL (not FAKE), complaint, then they should call us, and ask to speak with the owner. This complaint is listed as coming from Ohio, We DO NOT DO WORK IN OHIO and we DID NOT KEEP ANYONE FROM GETTING A BANK LOAN, THAT IS NOT OUR JOB. We feel like this report is throughly false, and it was made just to ruin our good reputation. If you have any further questions on this report or any OTHER RUMORS THAT NEED CLARIFICATION, OR GENERAL INFOMATION, Please Call us at (540) 434-5100, and we would be happy to help you in anyway possible. All of our employees are PROFESSIONAL AND COURTEOUS, and WILL HANDLE YOUR SITUATION WITH KINDNESS AND RESPECT.

Thanks,

Company President,

Pamela Minnick Hohnke

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