- Report: #1130693
Report - Rebuttal - Arbitrate
Complaint Review: Mitchell 1
Mitchell 1internet, Select State/Province USA
Mitchell 1... Broken Promises We were promised a refund that we have never received and now the company will not answer or call or respond to our emails internet MI
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We signed up and pre paid for the Mitchell 1 Service program for our Auto Repair shop. We used Mitchell 1 for about a month before our service department unfortunately burned down in a fire. When we originally contacted Mitchell we were promised a full refund. After months have gone by we still have not received anything. We have tried to contact our rep and the company several times by phone and by email with no response from either one. TERRIBLE customer service!!
This report was posted on Ripoff Report on 03/14/2014 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mitchell-1/internet-Select-StateProvince/Mitchell-1-Broken-Promises-We-were-promised-a-refund-that-we-have-never-received-and-n-1130693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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