- Report: #820059
Report - Rebuttal - Arbitrate
Complaint Review: Mitsubishi Television
Mitsubishi TelevisionInternet United States of America
Mitsubishi Television Black/White spots all over Mitsubishi 65" screen; agreed to pay for part et half of labor ($150).Should pay total labor. Internet
*Consumer Comment: They are doing you a huge favor.
*Consumer Comment: What does your warranty say about who pays...
*Consumer Comment: Take the deal..
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I paid a noncontractor, who was once their subcontractor, $89.95 for a service charge and he stated that the problem was the light engine and because it was so expensive, he knew of a client with the same problem and Mitsubishi replaced the TV.
Due to my income, they agreed to pay the service charge for their subcontractor, who diagnosed the same problem and further stated that it was a defective computer chip in the light engine. Mitsubishi initially agreed to pay for the part only, but after several calls, they agreed to pay for half of the service call or $150.00. Since the defective part went bad while it was under warranty, I wouldn't have a labor charge if it were not for a defective part. They should pay for the part and the entire labor charge as well or $300.00.
This report was posted on Ripoff Report on 01/09/2012 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mitsubishi-Television/internet/Mitsubishi-Television-BlackWhite-spots-all-over-Mitsubishi-65-screen-agreed-to-pay-for-820059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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