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Ripoff Report | Mixbook Review - Palo alto, California
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Report: #1071359

Complaint Review: Mixbook - palo alto California

  • Submitted:
  • Updated:
  • Reported By: Wendy — algonquin Illinois
  • Author Not Confirmed What's this?
  • Why?
  • Mixbook 409 sherman ave palo alto, California USA

Mixbook Photo Books palo alto California

*Author of original report: Close case

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I purchased several custom photobooks from this company. They have binding issues so they had to remake some of the books. On my latest book I was shipped 2 books and my visa was charged $123 and $169. I returned one of the 2 (identical) books with UPS tracking and asked for refund. They are refusing to refund me saying the book was free. I was billed on my visa. This is just so incredible dishonest of a company. I will have to file claim with my visa.

This report was posted on Ripoff Report on 07/30/2013 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mixbook/palo-alto-california-94306/mixbook-photo-books-palo-alto-california-1071359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
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#1 Author of original report

Close case

AUTHOR: wendy - ()

POSTED: Wednesday, July 31, 2013

I rec'd partial refund. I would like to close case.

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