- Report: #57374
Report - Rebuttal - Arbitrate
Complaint Review: Mks
MksHartford, Connecticut U.S.A.
Mks Simple Escapes Memberworks illegal fraudulent ripoff business Hartford Connecticut
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I checked my online bank statement on 5/15/03 and found a charge of 134.95, i had no idea what this was so i contacted bank, had to wait til end of day and found out it was a charge to MKS Simple Escapes2. I had no idea what this company or charge was, so I did a search online, the only thing that came up was this website. I read other online complaints and thats how i found this company's phone number.
I contacted them and found out this charge was autorized through AOL by someone in household clicking on a pop-up ad that offered a free $25 gift card, which was not ordered or received. No one in household accepted this offer (only i or my 7 year old use computer, and his account is set up for young child). I was told i would receive a refund in 3-5 business days from mks simple escapes, meanwhile i only keep enough in bank to cover checks that i have out, therefore i have had two transactions that have bounced causing fees for insuffient funds.
I am waiting for refund but am at a loss for who i am to go after (aol or MKS) to recoupe what i am out. If i receive a refund i will post. Anyone who has experienced this I would appreciate if they would contact me at. I need to know how I am to get the money back that i am out due to no fault of my own. Also when i called MKS, they could not find me in their database i had to give them my card #, and i was told card was processed using my account number but a different name that was not listed on account.
This report was posted on Ripoff Report on 05/17/2003 08:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mks/Hartford-Connecticut-06902/Mks-Simple-Escapes-Memberworks-illegal-fraudulent-ripoff-business-Hartford-Connecticut-57374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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