- Report: #949823
Report - Rebuttal - Arbitrate
Complaint Review: Mobage
Mobage Fantasica Fantasica fraud Internet
*Consumer Comment: DeNA Co., Ltd. and Mobage
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Well, after purchasing many cards and spending hundreds of hours as a family playing Fantasica, they suddenly changed the device rules. ALL devices now must be registered in order to trade or access your inbox. That means you can no longer play. You can't get items you win, trades with friends, cards you purchase....etc. That means ALL players WILL lose their games. I know lots a of players who have literally spent hundreds of dollars on cards before this stupid new device rule. We have all believed that our games could transfer to new devices and our games would be safe. Not so!
I believe this is fraud! They accepted our money THEN changed the rules, thus assuring the lose of the money previously spent! Also, those who were sharing devices to play on because they didn't have compatable phones or tablets, have already lost their games and items they spent real money on. Blatant fraud!
Lastly, I am very uncomfortable with the thought of Mobage having the registration info for my phone. Too much intrusion into privacy.
They don't even address concerns when I 've emailed them in a personal manner. Everything is a form letter sent days after initial contact. They will implode if they keep up this nonsense!
This report was posted on Ripoff Report on 10/02/2012 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mobage/internet/Mobage-Fantasica-Fantasica-fraud-Internet-949823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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