• Report: #1013049

Complaint Review: Mobile App Brigade

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  • Submitted: Tue, February 12, 2013
  • Updated: Mon, February 18, 2013

  • Reported By: Mobile App Brigade — Temecula California United States of America
Mobile App Brigade
Internet United States of America

Mobile App Brigade Charles Anthony Tumbrello, Monikka Anderson Tumbrello, One Box Listings, OBL Inc. RIP OFF - Charles and Monika are at it again - BEWARE, Internet

*REBUTTAL Owner of company: OBL, Inc., One Box Listings, Mobile App Brigade, Charles & Monika Tumbrello, Honest Business Owners Hostilely Attacked with Defamation of Character

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BEWARE OF MOBILE APP BRIGADE

First off, read this -> OBL, Inc. One Box Listings, LLC At it again, Ripping off clients under another business name. Temecula, California

These are the same people. Charles and Monika Tumbrello have made it there mission to go around scamming companies into using their products and services with the same moral and ethical practices that they have carried for years and years. Charles may use an alias like Anthony to deceptively con his unsuspecting prospects into using their services.

Many people have complained about this company and it's owners. They make it hard to keep up with the names they use by changing it every year. Mobile App Brigade is their latest effort to thwart customers into providing their billing information so they can constantly hit their credit card for hundreds, if not thousands of dollars...

PLEASE CONSIDER USING ANOTHER COMPANY FOR SIMILAR SERVICES. PLEASE... DO YOUR HOMEWORK before giving your credit card information to these people. You will regret the decision to use Mobile App Brigade. Charles Tumbrello is deceptive and cunning. Please look at the address they recently used for their contact information. 

43980 Mahlon Vail Circle, Suite # 1904  Temecula CA, 92592. It is a residence. They do not even have an office. By the time you read this OBL Inc, / MOBILE APP BRIGADE / One Box Listings may have changed the address they use.

They simply take your money and use it to pay for their personal expenses without doing any of the work. They will continue to charge your card after you cancel. If you cancel your service they will bill you an extra month and say it was for work done in advance. If you dispute the charges they will threaten you with a lawsuit. 

After doing some research I found that Charles Tumbrello is a convicted Fellon and may use the following names for protection if his criminal identity.

Aliases:
Tony A Tumbrello
Charles A Tombrello
Charles A Tumberllo
Chareles A Tombrello

This report was posted on Ripoff Report on 02/12/2013 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mobile-App-Brigade/internet/Mobile-App-Brigade-Charles-Anthony-Tumbrello-Monikka-Anderson-Tumbrello-One-Box-Listings-1013049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 REBUTTAL Owner of company

OBL, Inc., One Box Listings, Mobile App Brigade, Charles & Monika Tumbrello, Honest Business Owners Hostilely Attacked with Defamation of Character

AUTHOR: Charles - (United States of America)

Following is a recent posting from an aggressive, unidentified individual, entitled:  BEWARE OF MOBILE APP BRIGADE

We have thoughtfully read through each claim and allegation of this perpetrator. Our responses are
placed below each of his or her claims in bold, red font.

First off, read this -> OBL, Inc. One Box Listings, LLC At it again,
Ripping off clients under another business name. Temecula, California

OBL, Inc, was formed due to incorporation of our growing business,
as is required by the California Dept. of Corporations.  Additionally, there is another business
(unrelated to our business) operating under the name One Box, Inc., owned by
Gene Cook, as well as a telecommunications business using the name One Box.  Incorporating our business and changing our name to OBL, Inc. helps to avoid confusion about similarly named businesses. We believe this clearly illustrates our reason and need to abbreviate One Box Listings, LLC to OBL, Inc.

These are the same people. Charles and Monika Tumbrello have made it there mission to go around scamming companies into using their products and services with the same moral and ethical practices that they have carried for years and years. Charles may use an alias like Anthony to deceptively con his unsuspecting prospects into using their services.

This is clearly an attempt to disparage our character and damage our business. We have repeatedly and successfully enhanced our clients businesses with our professional seo services for roughly four years now.  We take pride in maintaining the most ethical standards and white-hat seo practices. We also require and rigorously promote the highest ethical values with our employees as part of companys core philosophy.  This deceptive author is quite obviously attempting to damage our reputation by falsely claiming that Charles has ever used an alias.  Charles middle name is Anthony (which is certainly not an alias) and he routinely uses both names in his professional and personal life.

Many people have complained about this company and it's owners. They make it
hard to keep up with the names they use by changing it every year. Mobile App
Brigade is their latest effort to thwart customers into providing their billing
information so they can constantly hit their credit card for hundreds, if not thousands of dollars...

As we clearly explained above, our only name change was as a
result of incorporation. The Mobile App Brigade was recently formed as a
natural progression of mobile marketing technology. While both OBL, Inc. and The
Mobile App Brigade serve to promote small to medium sized businesses, the
processes vary considerably, necessitating a unique business name. All of our clients
are timely & appropriately informed about our business developments, always
given the opportunity to benefit from our expanding resources.

PLEASE CONSIDER USING ANOTHER COMPANY FOR SIMILAR SERVICES.PLEASE...
DO YOUR HOMEWORK before giving your credit card information to these people. You will regret the decision to use Mobile App Brigade. Charles Tumbrello is deceptive and cunning. Please look at the address they recently used for their contact information. 

43980 Mahlon Vail Circle, Suite # 1904  Temecula CA, 92592. It is a residence. They do not even have an office. By the time you read this OBL Inc, / MOBILE APP BRIGADE / One Box Listings may have changed the address they use.

This is not a residential address; it is the mailing address that we
have used for many years. It has not changed, which you can see on internet
references. We have changed our physical location one time in 4 years within
the city of Temecula to better meet the needs of our growing companies. Because
we dont have a store front (and have no need for one since this is an internet
based service company) our production team works from a physical business location
which is deemed for operating within the county of Riverside, Ca. We use the
mailing address to ensure that we get all packages, mail, and other important
business documents. By retaining an actual mailing address, we find it
essential that someone is always onsite to receive mail even on Saturdays
especially when we do not have employees present at our office location.

They simply take your money and use it to pay for their personal expenses
without doing any of the work. They will continue to charge your card after you
cancel. If you cancel your service they will bill you an extra month and say it
was for work done in advance. If you dispute the charges they will threaten you with a lawsuit. 

We are a for-profit business with a fully trained staff, who work full-time
to provide quality SEO, SEM, and web-development services for a wide range of
businesses. Our cancellation policy simply requires that the client notify us a
minimum of 30 days prior to the cancellation date (which is a minimum standard
in our industry), but the decision to cancel is completely at the clients
discretion and we fully cooperate with any such requests. If we continued to
charge credit cards even after a client officially cancels, we would no longer
be able to have a merchant account because it is against the law to do such a
thing. That we have been in business for nearly 4 years and have excellent
standing with Visa, Mastercard, Discover, and American Express clearly illustrates this point.

After doing some research I found that Charles Tumbrello is a convicted Fellon
and may use the following names for protection if his criminal identity.

This egregious allegation is absolutely false, and is grounds for a
Defamation of Character / Libel charge. Mr. Tumbrello is a law-abiding citizen
who has never been convicted of a felony, or been involved in any criminal
activity of any nature, and an allegation of this nature is not only
irresponsible & illegal, but is potentially very damaging.  Charles and Monika Tumbrello are honest
business people with strong family values who actively support community
service organizations, such as their local community church & hospice, and
are members in good standing of their local chamber of commerce.

Aliases:

Tony A Tumbrello (A name never used by Charles in its entirety).
Charles A Tombrello (This is Charles father who is Charles Anthony
Tombrello who is deceased. The two different spellings are as a result of a clerical error with a previous generation)

Charles A Tumberllo (A misspelling and never used by Charles)

Chareles A Tombrello (A misspelling and never used by Charles)
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