ED Magedson – Founder
Mobile Device Protection AssociationBoca Raton, Florida United States of America
Re: Member # S1006.....; RFS #: 13-07...
This is in reference to your cellular request for service. As instructed, the damaged phone was sent to our repair center.
Upon inspection, the phone was found to be un-repairable due to liquid damage and/or corrosion.
Therefore, based on the below listed exclusion, we cannot further process this RFS.
WATER (LIQUID DAMAGE) AND PERVASIVE CORROSION
Should you have any questions, contact MDPA Customer Service Department through e-mail email@example.com or fax to 561-721-0385.
We regret any inconvenience you may have been caused.
Sincerely,Mobile Device Protection Association
There are several internal indicators in every cell phone which register moisture and corrosion. We are returning your liquid damaged phone.
Feel free to send your phone to the MANUFACTURER for inspection (SAMSUNG 888-987-4357).
Please be advised that a sales person in a store for your carrier has no knowledge or authorization to open the phone and verify this info.
Should the manufacturer verify NO LIQUID DAMAGE OR CORROSION in writing, we will be happy to replace that cell phone.
In the meantime we are maintaining your Membership awaiting receipt of proof of purchase and description and serial number of your replacement cell phone.
If you wish to discontinue an annual membership, please contact firstname.lastname@example.org; if you have a monthly membership and wish to cancel, please contact your dealer at www.whereismyorder.com, email@example.com, or 888-843-2485.
We are shipping you back your phone via USPS 9410 8102 ...
This report was posted on Ripoff Report on 04/25/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mobile-Device-Protection-Association/Boca-Raton-Florida-33488/Mobile-Device-Protection-Association-Cell-Phone-Insurance-Plan-Scam-Boca-Raton-Florida-1046135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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