- Report: #371178
Complaint Review: Mobile Messenger
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| Mobile Messenger mobilemessenger.com/
Internet U.S.A. |
|
Mobile Messenger Charged $20 to my phone bill New York Internet
*UPDATE Employee: Mobile Messenger is here to help.
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
A woman named Juliana answered the phone (Mobile Messenger support: 800-416-6129). She said I would receive a check for half the amount in 6 weeks. This check never arrived.
I called Mobile Messenger a second time and told them that I had not received the refund. They told me that the company policy had changed getting refund checks sent, and it was now up to 12 weeks.
I told them I would be taking legal action against them. I have filed a complaint with the Better Business Bureau and the FCC. In addition, I have notified my attorney, who will be taking further action against them.
I also sent an email to escalations@mobilemessenger.com. We'll see if they respond.
Jared
New York, New York
U.S.A.
This report was posted on Ripoff Report on 09/09/2008 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mobile-Messenger/internet/Mobile-Messenger-Charged-20-to-my-phone-bill-New-York-Internet-371178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Mobile Messenger is here to help.
AUTHOR: Tabitha On Behalf Of Mobile Messenger - (U.S.A.)
SUBMITTED: Thursday, September 18, 2008
Tabitha
Mobile Messenger
