- Report: #371178
Report - Rebuttal - Arbitrate
Complaint Review: Mobile Messenger
Mobile Messengermobilemessenger.com/ Internet U.S.A.
Mobile Messenger Charged $20 to my phone bill New York Internet
*UPDATE Employee: Mobile Messenger is here to help.
A woman named Juliana answered the phone (Mobile Messenger support: 800-416-6129). She said I would receive a check for half the amount in 6 weeks. This check never arrived.
I called Mobile Messenger a second time and told them that I had not received the refund. They told me that the company policy had changed getting refund checks sent, and it was now up to 12 weeks.
I told them I would be taking legal action against them. I have filed a complaint with the Better Business Bureau and the FCC. In addition, I have notified my attorney, who will be taking further action against them.
I also sent an email to firstname.lastname@example.org. We'll see if they respond.
New York, New York
This report was posted on Ripoff Report on 09/09/2008 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mobile-Messenger/internet/Mobile-Messenger-Charged-20-to-my-phone-bill-New-York-Internet-371178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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