- Report: #432768
Report - Rebuttal - Arbitrate
Complaint Review: Mobile One
Mobile One5517 Odana Rd. Madison, Wisconsin U.S.A.
Mobile One THEY ARE A COMPLETE RIP OFF!!! THEY SALE BROKEN PHONES AND WILL NOT FIX THEM, AND THEY ARE ALSO VERY UNPROFESSIONAL AND RUDE!!!! Madison Wisconsin
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I called the man and he told me to bring the phone in. I brought the phone in within the 30 day warranty and he refused to fix my phone. He said that he would not fix my phone because I said his store "is a joke" Even though I am still within warranty and he knew my phone was faulty he refused to do anything about it. I am calling my credit card company to dispute the charges and if it is not resolved I am taking him and that bogus shop to court for the amount of the phone.
He was very rude, ignorant, uneducated, and unprofessional. I work in the Customer Service industry and this was the ABSOLUTE WORSE SERVICE that I have received in my entire life. I would not reccommend anyone to do business with them and I personally hope they close down!!!!!!
This report was posted on Ripoff Report on 03/10/2009 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mobile-One/Madison-Wisconsin-53719/Mobile-One-THEY-ARE-A-COMPLETE-RIP-OFF-THEY-SALE-BROKEN-PHONES-AND-WILL-NOT-FIX-THEM-432768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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