- Report: #879846
Report - Rebuttal - Arbitrate
Complaint Review: Mobile Truck Repair Breakdown and Towing
Mobile Truck Repair Breakdown and TowingInternet United States of America
Mobile Truck Repair Breakdown and Towing Misleading, unreliable, obtains personal credit info and doesnt perform service, rude receptionist Internet, Internet
At 5pm today, I called the 877# to discuss the fact that they took my credit card info. What did I get? An incredibly gruff female, named Brandi. This person cuts you off before you can finish your sentence and lets you know that you are bothering her. Upon stating that I had called this morning, she responded "they are out there now!". Well, no, they are not, because I am a couple of hours away, at home. She preceded to tell me that I DID NOT call them.....really? This rude, crude girl is telling me I DID NOT call them? Cell phones have call histories lady! Not really a lady for sure. When I insisted that I had called AND that my wife had called, she then asked, did you need a tire change? No, mine was engine problems. She informed me at that point, that they did not do a service call for me. I told her I know, because they never showed up! They got my credit card number, but never came out! She asked me, then what are you complaining about? I am complaining because you have my credit card info and I want to know it has been destroyed. Her response..."it's destroyed". I hung up before I lost my religion.
WATCH OUT FOR THESE FOLKS. UNRELIABLE AND RUDE to the customer that has been sitting for hours. They best hope they dont 'slip' a charge in on my card...I will be checking it daily. I will be contacting the Better Business Bureau as well. BE INFORMED!
This report was posted on Ripoff Report on 05/08/2012 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mobile-Truck-Repair-Breakdown-and-Towing/internet/Mobile-Truck-Repair-Breakdown-and-Towing-Misleading-unreliable-obtains-personal-credit-879846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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