- Report: #277400
Report - Rebuttal - Arbitrate
Complaint Review: Momentum Direct
Momentum Direct1010 Magnolia Blvd Magnolia, Texas U.S.A.
Momentum Direct Amazon Diet taken for fifty fat ones Magnolia Texas
On 10-02-2007 while reviewing my checking account online, I noticed a charge for 49.95 that was unfamiliar to me. I reviewed this transaction which was a check that was printed up with check number 1761 made payable to momentum direct. I immediately contacted my bank and informed them that an unauthorized check was printed on my account.
I was told to go into the branch and complete a fraud package which is what I did. After about 2 days I returned to the bank and was told that momentum direct was contacted by phone and told them that I placed an order for a diet product in the amount of 49.95 and that I should contact them for a refund.
After speaking with the bank investigator and being given the information to contact momentum direct, I called and got a male by the name of Alan, whom could not speak english clearly. After given him all of the information that he asked about me, he stated that I placed an order and that is why my monies were taken, I told him that I did not and that my money needed to be returned to my account. He told me that if I hadnt placed the order that they wouldnt have my information. I told him that I did not authorize a deduction of 49.95 from my account and he said that he would note that and send it to the appropriate department. I asked to speak with a manager or supervisor and I was told that I could not be transferred and was given another number to call.
This report was posted on Ripoff Report on 10/06/2007 07:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Momentum-Direct/Magnolia-Texas-77355/Momentum-Direct-Amazon-Diet-taken-for-fifty-fat-ones-Magnolia-Texas-277400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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