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  • Report: #898874

Complaint Review: Mometrix Media, LLC

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  • Submitted: Sun, June 17, 2012
  • Updated: Wed, August 22, 2012

  • Reported By: RB — Aurora Colorado United States of America
Mometrix Media, LLC
3827 Phelan #179 Internet United States of America

Mometrix Media, LLC Scamming Teachers! Internet

*UPDATE Employee: We have corrected the errors

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I purchased the study guide entitled PLACE Gifted and Talented (50) Exam Secrets and found myself extremely disappointed with it and angry that I spend any amount of money on it. Despite all of the testimonials on Mometrix's website, this product did not prepare me in any way to pass the PLACE exam.  

How could it help me? There was no information in the book that was specific to Colorado and its laws and regulations. However, there were numerous practice questions and explanations at least 8 that were specific to Texas and its regulations. Thats over 10% of the practice questions! 

As another person stated on Ripoff Report, there is little information in the guide that relates to the practice questions in the back of the book. I spent hours on the Internet trying to find the needed information. How can a company release a study guide, with no information that would prepare the reader to answer the practice test questions? 

I decided to conduct some Internet research to find those theorists named in the practice test questions (but not in the study guide). However, Mometrix did not provide full names or references. When I finally found the obscure researcher named, I could not find supporting information that detailed the one question on the practice test. 

Much of the information in this study guide was common sense and repetitive. Yet, there was little specific information about gifted and talented theory, history, or the full array of GT experts and theories. 

The biggest scam of all is that the Colorado Department of Education has a link to company's products on their website


This report was posted on Ripoff Report on 06/17/2012 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mometrix-Media-LLC/internet/Mometrix-Media-LLC-Scamming-Teachers-Internet-898874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We have corrected the errors

AUTHOR: Mometrix - (USA)

RB,

We apologize for your inconvenience and dissatisfaction with our product.

To give you a quick update, we have completed the extensive revisions to our PLACE gifted and talented products and would be happy to send out a complimentary copy for your review once we have verified your order information.

At Mometrix, we truly do strive to offer accurate, relevant information for each exam and appreciate you bringing our attention to the deficiencies with this product. If you run across any other issues we need to address, please let us know. It takes us a little time to make a massive overhaul to our products, but we try to make the changes as quickly as possible once we are made aware of the issue(s).

Customer satisfaction is one of our top priorities and largely the reason we offer a one year money back guarantee. Please contact our customer service department and we will do our best to provide a satisfactory resolution.

Sincerely,

Mometrix Media LLC
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