• Report: #1041857

Complaint Review: Monarch Grand Vavcations

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  • Submitted: Tue, April 09, 2013
  • Updated: Tue, April 09, 2013

  • Reported By: LynetteMC — Colton California
Monarch Grand Vavcations
25910 Acero 160 Internet United States of America

Monarch Grand Vavcations Deceptive sales, over-sell inability to utilze purchased points Internet

*Author of original report: Unable to utilize points.

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I purchased my points in 2008. I have been able use my points once in all of this time. The only reason I was able to use them the one time is because I threatend to sue the company to get my money back. I paid over $5000 and have paid the quarterly fee all this time on top of my original investment. I have probably paid over $10,000 in this time. Do you know how many vacations I could have taken for that amount of money? I did one 3 day stay at the Riviera Sores Resort. I have tried numerous times to book prior to and since that stay. I have requested 3 months, 6 months, 12 months and 18 months in advance. There is never anything available and yet you can go online and book a vaction at these resorts anytime you want. Our maintenance fees are going to upkeep for a damn hotel that we cannot even stay at when we'd like.

This report was posted on Ripoff Report on 04/09/2013 08:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Monarch-Grand-Vavcations/internet/Monarch-Grand-Vavcations-Deceptive-sales-over-sell-inability-to-utilze-purchased-points-1041857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Unable to utilize points.

AUTHOR: LynetteMC - ()

I purchased my points in 2008. I have been  able use my points once in all of this time. The only reason I was able to use them  the one time is because I threatened to sue the company to get my money back. I paid over $5000 and have paid the quarterly fee all this time on top of my original investment. I have probably paid over $10,000 in this time period. Do you know how many vacations I could have taken for that amount of money? I did one 3 day stay at the Riviera Sores Resort. I have tried numerous times to book prior to and since that stay. I have requested 3 months, 6 months, 12 months and 18 months in advance. There is never anything available and yet you can go online and book a vacation at these resorts anytime you want. Our maintenance fees are going to upkeep for a damn hotel that we cannot even stay at when we'd like.
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