- Report: #1141195
Report - Rebuttal - Arbitrate
Complaint Review: MonexGroup
MonexGroup Monex Group hidden fees, no customer service, tight contract, automatic renewal of contract Nationwide
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Do not sign any contract with this company. If you already have, make sure you send written cancellation at least 120 days before your contract is finished (and get something in writing that they have received your cancellation), otherwise they hook you into an automatic renewal. If you cancel mid-term, they will charge you thousands. Their contract is tight and somehow legal, so if you've signed it, you're screwed. Yep, I talked to a lawyer. Not sure how the Monex folks sleep at night, nor how they will be able to continue these actions, especially with all the contract-less competition emerging in the market these days. Choose another company.
This report was posted on Ripoff Report on 04/23/2014 05:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/MonexGroup/nationwide/MonexGroup-Monex-Group-hidden-fees-no-customer-service-tight-contract-automatic-renewa-1141195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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