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Report: #916329

Complaint Review: Money Central Market - Internet

  • Submitted:
  • Updated:
  • Reported By: Private — None your biz Idaho United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Money Central Market Internet United States of America

Money Central Market Possible Fraud. Cannot access my money. Internet

*Author of original report: Money Central Market Holds My Money Hostage

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This money exchanger company is possibly a big fraud. I made deposit to my account with them from my Libderty Reseve Account about a month ago and I paid them for a debit card I could use to withdraw funds. They sent me the wrong card for a different card holder. A company called StressFreeMoney.com is the name on the debit card that was sent to me.

I have tried to contact the card issuing bank or company with no results unless I were to pay for assistance. I have also tried to contact  StressFreeMoney.com but their toll free number is no longer good. The alternative phone number went to voicemail and I left a message.

Funds that were supposed to be loaded to my card that I did not receive are still being held by Money Central Market. They have refused to answer emails today. They promised to send a new card over 2 weeks ago and did not. The "manager" Steve B. was very rude to deal with over 2 weeks ago via ther live chat. This last week when I tried to contact them via live chat, the live chat session suddenly disappeared. I did get an email from them saying they would send me the informaton needed to activate the wrong card sent to me so that I could use it to access my funds, after the bank changed the account information tied to that card. I was promised it would be done last Thursday. It is now the following Monday and there have been no results.

Stay away from this company. I have records of nearly all live chats and the emails from them.

 

This report was posted on Ripoff Report on 07/23/2012 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/money-central-market/internet/money-central-market-possible-fraud-cannot-access-my-money-internet-916329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Money Central Market Holds My Money Hostage

AUTHOR: Private - (United States of America)

POSTED: Tuesday, September 04, 2012

Money Central Market Holds My Money Hostage demanding that I remove the previous report for voicing my opinion of their poor customer service. To me it is the same as theft. I have offered to ammend the report and show that all issues are corrected if they release my money which is rightfully mine. I also explained to them that I am not allowed to remove reports from this site but I can ammend them. They have also threatened to use my funds to pay for removal of the last report if I did not delete it, of which I cannot delete it.

An order to load my debit card with approximately $200 has been pending since July 6th, 2012 and they claim that they bank they work through sent the wrong card. Almost a month went by before I could get them to act on it. Two months or so later, I finally have a new card and was charged more fees for the card to be issued, of which is a fee I had paid for already once before. MY FUNDS HAVE STILL NOT BEEN LOADED ONTO THE NEW CARD! I have sent emails requesting and demanding my money be given to me since then. I also told them that if they did not release my money and that if they kept holding my money hostage or used the funds to remove the report from this site that I would make sure to publicize their actions.

I have heard nothing in reply, no help, and my money is still in their possesion. Therefore, I have posted this update and will wait to see what happens. The internet is big and there are unlimited places that this company MCM could be exposed with in the future.

The answer is simple, MCM, release my funds and I will ammend these reports showing that all issues are resolved.

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