- Report: #235194
Report - Rebuttal - Arbitrate
Complaint Review: Monitronics International
Monitronics Internationalwww.monitronics.com Dallas, Texas U.S.A.
Monitronics Alarm - Monitronics International Won't cancel my service, claims never gets faxes!! ripoff Dallas Texas
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When I call Monitronics they tell me "oh sorry we didn't receive the fax" (I have fax confirmation of the 4 times I have faxed this same letter). At one time I was even told by the representative "Oh I've talked to you before" and she wouldn't even cancel it! I don't see why it's so hard to cancel something. Instead, they refuse me a manager and continue to take the money out of my account ($45 a month now for 5 months!). How long does this have to go on?
I gave this company my money for 3 years and never did they not get a payment and this is how they thank me!? I hope there is a big class action lawsuit against these people one day! Until then, I will continue to call them every month that I get this money taken out of my account! Companies like this should not be allowed to continue doing business anywhere!
This report was posted on Ripoff Report on 02/08/2007 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monitronics-International/Dallas-Texas-75381/Monitronics-Alarm-Monitronics-International-Wont-cancel-my-service-claims-never-gets-f-235194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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