- Report: #160233
Report - Rebuttal - Arbitrate
Complaint Review: Monitronics International
Monitronics Internationalmonitronics.com Dallas, Texas U.S.A.
Monitronics International ripoff individuals with a 3 yr contract term even if you sell the property with their system. Dallas Texas
*UPDATE Employee: its the same industry wide.
*Consumer Suggestion: Monitronics is horrible
*UPDATE Employee: Monitronics Can Help
*Consumer Suggestion: You are Screwed
*Consumer Comment: Yes, it's binding
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When I had the system installed I had no idea that I was going to have to sell my house prior to the end of the 3 yr agreement. So, now that my house is sold, I called Monitronics (spoke with Stacy Stillman) to cancel my contract. She said that I am binded to the contract and have to continue to pay for monitoring even though I have no house with a monitoring system installed now.
Why the *(*# would I pay for a monitoring service even though my next property has no hardware to support it or has another service in place.
I had the auto debit from my account, but cancelled that so that they couldn't get my money without me giving it to them.
They are looking to collect $840 until the end of the from me even though I have no property to monitor.
No where in the agreement does it state that the contract cannot be cancelled when the property is sold. Plus, all my agreement papers don't have an autorized signature on them? Does anyone know if that is required?
It states at the bottom of the monitoring agreement, "This agreement shall not be binding upon Company unless either approved in writing by an officer of Company or Company begins monitoring service." Does this hold me to the contract since they started monitoring?
This report was posted on Ripoff Report on 10/10/2005 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monitronics-International/Dallas-Texas-75381/Monitronics-International-ripoff-individuals-with-a-3-yr-contract-term-even-if-you-sell-th-160233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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