• Report: #614400

Complaint Review: Monitronics / Spot Security

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, June 15, 2010
  • Updated: Tue, June 15, 2010

  • Reported By: Diana — Maple Valley Washington U.S.A.
Monitronics / Spot Security
Dallas, Bellevue, Portland, Washington United States of America

Monitronics - Spot Security Completely dirty players, false accusations Dallas, Bellevue, Portland, Washington

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

If you are considering getting a security system from Spot Security, or monitoring by Monitronics, RUN.

In July 2008 I got a call from Spot Security saying I had 'won' a free security system for my home. As I had recently had a break-in, I thought this might be a good idea. The system was 'free' as long as I signed up for a 3-year contract with Monitronics at $39.95/mo. This wasn't a problem at the time so I got the system installed. It worked OK.

Fast forward one year later, July 2009. I had been making electronic payments to Monitronics on time, every month for a year. Never missed one. But I had been unemployed since February 2009 and had good experience with other creditors, utilities, etc. who had helped me with payment arrangements, deferred payments, etc.

So I called Montronics, told them I was in financial straits, and asked them if they would consider deferring 3 months payments until I found a job and got back on my feet. They told me to call Spot Security. I told them my story and they said they'd get back to me.

A week later I got a call from an angry man at Lockhart Morris Montgomery. He claimed to be an attorney. He accused me of being in 'breach of contract' and I was to pay the balance of the contract IMMEDIATELY or I would be liable for THOUSANDS IN LEGAL FEES. He continued to call and bully me several times a day for the next couple of weeks. I got really upset, but called on a volunteer legal aid lawyer who told me that 'bullying is the only power they have.' and that the next time I got a call, to demand that they send me a letter or bill with their specific complaint and the amounts owed. Next time they called I told them my attorney said to send me the info. They said they needed to send it directly to him: I said 'send it to me and i'll pass it on.' After that the calls ceased (there have been one or two in the last 6 months, but I haven't answered) and the only paperwork I got was a note stating that I was now responsible for monitoring my own security system (!!!!!!).

But the account is in collections and my credit rating is shot. THEY breached the contract, not me, but I'm taking the hit for it. All I want is for them to bugger off and retract the bad credit report. What a nightmare. Stay away from Spot Security and Monitronics -- they have no ethics, no morals, no decency at all.


This report was posted on Ripoff Report on 06/15/2010 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monitronics-Spot-Security/Dallas-Bellevue-Portland-Washington-98004/Monitronics-Spot-Security-Completely-dirty-players-false-accusations-Dallas-Bellevue-614400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Monitronics / Spot Security

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.