• Report: #750560

Complaint Review: Monitronics

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  • Submitted: Fri, July 08, 2011
  • Updated: Fri, July 08, 2011

  • Reported By: sandy — Gillette Wyoming United States of America
Monitronics
2350 Valley View Ln. Dallas, Texas 57234 Dallas, Texas United States of America

Monitronics Had Monitronics Monitoring, for a year, alarm would go off for several minutes, and we did not recieve any calls. From them or law enforcement, Therefore our home was not being monitered. Dallas, Texas

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We won this alarm system in May of 2010, in a drawing at Tire-a-rama, in Gillette, Wyoming. We were really excited, that we won something, Therefore we did not purchase the alarm system. But I did pay Monitronics for three years monitoring, In the amount of $1439.70.    



In the one year of service, the alarm has been set off, and we got no response from Monitronics, or law enforcement. Why did I wait a year, to complain, because I tried to resolve the problem with Monitronics, 



I toldthem to cancel my service, because they already have my money, Which I have already kissed good-bye. I'm sure I won't get a refund of the remaining balance.



But I don't want to be harassed, by them, like some people that I have read about.



Ths company is Rotten to the core, they just collect your money, and you don't get the service you paid for.



You think your home is safe, when your are away, but guess again, especially if you are with Monitronics.

This report was posted on Ripoff Report on 07/08/2011 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Monitronics/Dallas-Texas-57234/Monitronics-Had-Monitronics-Monitoring-for-a-year-alarm-would-go-off-for-several-minut-750560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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