- Report: #1069840
Report - Rebuttal - Arbitrate
Complaint Review: Monotronics security systems
Monotronics security systems Liars Waterbury CT
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This company flat out lied to me. I was told I would have the same coverage as my prior security system but they intentionally left off half my lower level windows. I found out 15 months after signing up with them that only 6 of my windows are connected. I have twice that many. Also one if my doors was not connected and they lied about that too.
In addition everytime I called for tech support I spent hours on the phone(2 hours tonight) with usually no resolution of the problem. Then I'm given a 4 hour window for the tech guy to come out and one time he never showed. Now I want to break what is suppose to be 3 year contract and they say I can't.
In the last 15 months the police have been to my house 4 times due to alarm system problems. They are charging me a penalty for this. Can't blame them that's a lot of false alarms due to a faulty system. Whatever you do don't sign up with this companY. I've never delt with such a deceitful company and this is home security! 10 thumbs down
This report was posted on Ripoff Report on 07/24/2013 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monotronics-security-systems/nationwide/Monotronics-security-systems-Liars-Waterbury-CT-1069840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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