- Report: #352430
Report - Rebuttal - Arbitrate
Complaint Review: Monro Muffler Brake And Service
Monro Muffler Brake And Service3711 Erie Blvd. E. Dewitt, New York U.S.A.
Monro Muffler Brake And Service Used incompatible antifreeze in 2003 Honda Accord Dewitt New York
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When I contacted Monro they insisted that the antifreeze they use is compatible with my car. I filed a claim with Monro's insurance company, Travelers. A representative came to my house on 3/1/08 to take a sample of the old antifreeze to send to their lab. The rep. did not have a sterile container. He placed the sample in an aspirin bottle. The sample was a mixture of the "real" Honda antifreeze and some of the Monro antifreeze. It took 4 months to tell me that Monro was not at fault, based on insufficient evidence.
I have also filed a complaint with the NY state Insurance Department.
I will never return to Monro. They have lost one loyal customer!
East Syracuse, New York
This report was posted on Ripoff Report on 07/17/2008 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monro-Muffler-Brake-And-Service/Dewitt-New-York-13214/Monro-Muffler-Brake-And-Service-Used-incompatible-antifreeze-in-2003-Honda-Accord-Dewitt-N-352430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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