- Report: #955672
Complaint Review: Monro Muffler/ Brake & Service
| Monro Muffler/ Brake & Service
Wooster, Ohio United States of America |
|
Monro Muffler/ Brake & Service Coupon "Bait & Switch" Wooster, Ohio
*Author of original report: For a Fact
*Consumer Comment: Oil change prices
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If Monro wants to bring people into their service facilities using this "loss leader", they should honor what is posted on their website and in the coupon. Monro and/or their employee's dishonesty cannot be tolerated.
This report was posted on Ripoff Report on 10/16/2012 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Monro-Muffler-Brake-Service/Wooster-Ohio-44691/Monro-Muffler-Brake-Service-Coupon-Bait-Switch-Wooster-Ohio-955672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
For a Fact
AUTHOR: Elija - (United States of America)
SUBMITTED: Wednesday, November 14, 2012
The on-line coupon stated:
$ 19.99 Web Special
Get Oil and Filter Change
Free Tire Rotation
Free Brake Inspection
Free Check Tire Pressure
Upgrade to synthetic or high mileage oil. Add $ 17.00
There is no dispute about what was offered. What was listed on the coupon and what was presented as FACT by Monro Muffler/Brake & Service was a clear bait and switch tactic that needs to be advertised. For future users of Monro's Service I would suggest you call, like I did, set the appointment for the service, confirm it's a coupon they honor, and
RECORD THE CONVERSATION to play in a class action or false advertising lawsuit. That is what would be coming next if it mattered a hoot to me about their business. Perhaps the name of the company should be edited to Monro Muffler/Brake & DIS-Service?
#2 Consumer Comment
Oil change prices
AUTHOR: muddpuppy - (United States of America)
SUBMITTED: Tuesday, November 13, 2012

