- Report: #949051
Report - Rebuttal - Arbitrate
Complaint Review: Monster PC store
Monster PC store8021 Edinger ave. Huntington Beach, California United States of America
Monster PC store Sean Gonzales Liar & Thief!! Huntington Beach, California
*Author of original report: WOW!!!
*REBUTTAL Owner of company: Response to Daniel Felix
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He sold it within an hour of us speaking on the phone? why didnt he call to tell me this? instead he proceeded when application was almost complete he then said i dont have what you need i sold it but i have a buddy bringing one from a huntington beach.he's on hhis way, he then calls me to say his guy has been delayed that ir will be delivered on Sunday morning, morning came and went no call from sean so i called him @12:30pm He gladly took my $300 cash and ran my application but hasnt given me a product.
I need this for work purpose and then said an 8pm ill have it for you 8 pm came and went, i called him again at 8:22pm he said his guy was on his way and it should be 20min BUT he then has to check ot out to make sure everything os ok and can meet me in riverside at around 10pm Sean (owner) new this. I told him no i cannot as i need to wake ip at 4am and drive to barstow ca to my work. And would like a refund. At this point he is refusing to refund my money. I can't believe people like this are conducting business this way! Please help me in recovering my cash from this thief!
Resolution Sought: Refund of $300.00, he did not deliver and refuses to refund cash to me. It's Sunday 8:22pm and still no Mac. He has been promising me Mac since sat saying a buddy is bringing it to shop, then he said Sunday morning it would be delivered and still no Mac. When I called for refund he refused and says since I cancelled he can't give refund. We did not cancel monster PC did not deliver! This monster pc should not be taking people money if he they dont have product to release upon transaction.
This report was posted on Ripoff Report on 10/01/2012 09:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Monster-PC-store/Huntington-Beach-California-92683/Monster-PC-store-Sean-Gonzales-Liar-Thief-Huntington-Beach-California-949051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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