• Report: #1081272

Complaint Review: Monster Scooter Parts

  • Submitted: Tue, September 03, 2013
  • Updated: Tue, September 03, 2013

  • Reported By: Rogers — Woodland Alabama
Monster Scooter Parts
5045 GALLEY ROAD Colorado Springs, Colorado USA

Monster Scooter Parts Battery Wheel chair charger defective out of box. Refused to send me a return postage Colorado Springs, Colorado

*Consumer Comment: excellent service

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 Wheelchair Battery Charger bad out of the box. They refused to send postage for return. I ask to speak to a supervisor and was told that the supervisesors would not and did not accept phone calls. I explained that bI was confined to a wheelchair and could not go to the post office to return the charger (Matt) stated that if I wanted to get it back that I would get it nto thr post office some how. He said that it was probly my batterys, I explained to him that I have had wheelchair batterychargers for over 20 years and that my invacare charger still charges that I wanted this additional charger because I have more than one chair and wanted to have another charging station he blew it off.


This report was posted on Ripoff Report on 09/03/2013 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Monster-Scooter-Parts/Colorado-Springs-Colorado-80915/Monster-Scooter-Parts-Battery-Wheel-chair-charger-defective-out-of-box-Refused-to-send-m-1081272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

excellent service

AUTHOR: chorisia - ()

We ordered a currie throttle from Monster Scotter Parts (not available in the UK) They promptly supplied the part the company then sorted out a UPS delivery shipping overcharge for us with curteous concern email and by phone (the system wouldnt allow us to correctly put in where we live in the UK)

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