- Report: #314377
Report - Rebuttal - Arbitrate
Complaint Review: Monster Scooter Parts
Monster Scooter Parts26262 Three Notch Road Internet U.S.A.
Monster Scooter Parts ordered anew controller for electric scooter and was shipped an obviously used part and they refused to supply a new one or refund money. Mechanicsville Maryland Internet
*Consumer Comment: No used parts? Definitely WRONG parts
*Consumer Comment: clicked wrong spots for usefulness
*REBUTTAL Owner of company: We do not sell used parts
* : monster scooter parts is not as bad as you think
*REBUTTAL Owner of company: Monster Scooter Parts does not sell used parts.
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Monster Scooter Parts notified me that it was not their policy to sell used parts. Also they responded that they do not accept returns on controllers. The part they sent me was scratched severly from use, and had tape debris from someone having taped it to his scooter. This part was definetly a used part. I responded that they must have some tracking system to confirm the part they sent me was indeed new. They do not have any way to confirm this. The part i ordered is tamper-proof and cannot be taken apart and parts removed to fix the old part. This isn't about the money but it is about deceptive practices by this company.
This report was posted on Ripoff Report on 03/03/2008 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Monster-Scooter-Parts/internet/Monster-Scooter-Parts-ordered-anew-controller-for-electric-scooter-and-was-shipped-an-obvi-314377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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