- Report: #1002800
Report - Rebuttal - Arbitrate
Complaint Review: Montage Furniture System
Montage Furniture System107 Flynn Dr suite 500 Milbank, South Dakota United States of America
Montage Furniture System Valid warranty of furniture denied Milbank, South Dakota
I have a sofa that has had fabric ripping away from the frame and the sofa stuffing is falling out. They have claimed this is seam damage which it is not. A seam is where 2 fabrics are sewn together with stitches. There is no seam any where near where the damage is. This is also not normal wear as the couch is otherwise in perfect condition as is the love seat I purchased at the same time. They lie and delay and find a million reasons to not honor this warranty. Their employees are horribly rude and uncooperative. Even the furniture store we purchased this from warned us that Montage would act exactly as they have and would do ANYTHING to get out of honoring their warranty.
Do not waste your money on this company! They will not pay for anything.
This report was posted on Ripoff Report on 01/24/2013 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Montage-Furniture-System/Milbank-South-Dakota-57252/Montage-Furniture-System-Valid-warranty-of-furniture-denied-Milbank-South-Dakota-1002800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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