- Report: #553328
Report - Rebuttal - Arbitrate
Complaint Review: Montel Health Master
Montel Health MasterP.O. Box 5018 Wallingford, Ct., Connecticut United States of America
Montel Health Master Healthmaster Rusted on pitcher bottom, then quit alltogether. Had to pay $54. To have another one sent. I have waited three months and was just told it would be another month. Wallingford , Connecticut
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I was quite surprised when the bottom of the pitcher started rusting in a matter of weeks. I call and was told I would have to pay over $25. to have a replacement sent.
I told them to forget it.
Then a few weeks later the mother stopped all together. When I called again, I was told it would cost me $54. to have the base as well as the pitcher sent.
That was in Nov. They said nothing about them being on back order, that is until I called them a few weeks later.
They said they would be here in Dec. I called back and was told they would be shipped out Jan. 5th.
I got a card yesterday saying they would be on back order until Feb. 10th, and I had 30 days let them know if I still wanted the replacements sent out. If they didn't hear from me by then they would cancel the order.
This is for the base #A1607HMPITW- With warranty for the base
as well as #A1607HMPITW -with warranty.
I bought the extra warranty when I got it, just in case.
I wish I had known about your web site before I got it. Would have saved me a lot of gray hair, not to mention money.
Thank you and keep up the good work.
This report was posted on Ripoff Report on 01/12/2010 04:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Montel-Health-Master/Wallingford-Ct-Connecticut-06492/Montel-Health-Master-Healthmaster-Rusted-on-pitcher-bottom-then-quit-alltogether-Had-to-553328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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