I am writing in regards to this company because they are unfair and because they do not live up to the standards of being fair property managers. I resided at one of thier porperties in Westminster for 5 years as a single mother and elected official. I was a good tenant, quite, mind my own business and help out neighbors when their was a need. An elected official there in the City for 6 years.
I rented an apartment located in Westminster off of Edwards for 5 years. As landlords they never inspected the inside of our units, or replaced carpet. Always keep the outside common areas tapered, green and sometimes clean. Some of the tenants had been living on the primises for 13 years and never replaced their carpet nor mine after 5 years.
I recently moved in November 2008 and had a security deposit of $1,400.00 due back to me. They sent me a breakdown of all their charges against my deposit. They said that I was delinquent the month of October. That's a lie. When one pay's rent according to their contract you have up until the 5th of every month. I happened to let them know when I paid my rent on the 4th that I was moving. They called that delinquent, I wasn't, rent was paid in full. Damages to the kitchen doors, closet door repair. The closet door broke in half during the August 2008 Eathquake and they never came out to fix it after I reported the damage, so I bought the closet fixtures to be repaired, and left them in the unit when I moved. Toilet paper holders missing,and they cahrged me $30.00 for that. That's a lie when my family cleaned the apartment after I moved everything was in tact. Front door lock set $45.00, one faucet and supply lines in each bedroom $225.00, replaced a florescent light fixture in the kitchen for $90.00, when (Joe) saw this the month I told him I was moving. The cupboard door was broken when I moved in and was listed as broken on my initial apartment check list prior to moving in. Their was a hole already. They even had the nerve to list 16 outlets that had to be replaced at a cost of $304.00. These were in working order and I can prove it from my Edison Bill that I paid very month. They charged me $160.00. Charged me paint, for the whole apartment at $1,300.00. Installed new kitchen sink at $280.00. Lastly, had the nerve to use an assistant property manager that only shows the units when they are empty, said that they paid her $25.00 an hour totaling 50.00 and her helper at $16.00 hr. totaling $152.00. My total charges $2,434.00. WHAT HAPPENED TO 5 YEARS OF NORMAL WEAR AND TEAR????
This is totally outrageous, I will not stand for it, and I don't want to see another person or family go through what I have gone through since I have lived in one of their units in Westminster, CA. Believe me they will see me in court over this. DON'T RENT FROM THESE PEOPLE! THEIR GREEDY, NASTY AND DO NOT APPRECIATE GOOD TENENTS.
South Coast Metro, California