- Report: #985160
Report - Rebuttal - Arbitrate
Complaint Review: Motor Home Specialists
Motor Home Specialists5411 South I-35 West Alvarado, Texas United States of America
Motor Home Specialists Salesman, Robert, lied to me and sold a tent trailer after telling me it was being held for me. Alvarado, Texas
*Consumer Comment: Money is king in the sales biz.
*Consumer Comment: Almost all dealers will sell an item to ANYONE if the price is right..
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I found one which Motorhome Specialists had for sale. They had taken it in on trade. I will say that the price was incredible and that was the main reason I chose to pursue the transaction with them.
I am an active duty Soldier and we needed something in a certain price range and this was definately in that range.
I called as I am stationed in Ft Hood, Tx and spoke with Robert who told me about the trailer. He said it was still for sale and I inquired about the condition and other small questions to which he answered. He stated it had minor issues which they were going to take care of.
I told him I was in the military and asked if we could schedule an appt with him as I was interested in buying it sight unseen. I offered to put a deposit down and I would pick it up on Sat.
This phone call took place on Wed, the day before Thanksgiving. He said that they would be closed on Thanksgiving day and he would call me first thing on Friday to work out the details with a deposit if needed. He had already spoke to a manager and they agreed to hold it for me until Sat. am.
I did NOT receive a call from Robert Friday morning, so I called about 11am and he was not available. I was calling to confirm a time for Sat prior to driving 3 hours away.
Robert called me later and left a VM saying he was sorry that they had sold the trailer to someone else.
As I started reading reviews on this business, it seems to be a common issue that they are more concerned about making a buck and lying to people than they are with making their customers happy.
I guess these ANTI-Military friendly business deserves what they get, and I will do everything I can to make sure that NO ONE from Fort Hood buys from them. I have already posted in our travel office and am trying to get them on Fort Hood's ban list.
Please go find a business who will treat YOU right, not LIE to you and RESPECT and support our military servicemembers.
This report was posted on Ripoff Report on 12/20/2012 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Motor-Home-Specialists/Alvarado-Texas-76009/Motor-Home-Specialists-Salesman-Robert-lied-to-me-and-sold-a-tent-trailer-after-telling-985160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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