- Report: #872556
Report - Rebuttal - Arbitrate
Complaint Review: Motor Vehicle Solutions
Motor Vehicle Solutions4800 Mexico Road Saint Peters, Missouri United States of America
Motor Vehicle Solutions Do not beleive anything this company tell you. Total scam , they tell you the grace period either 30 days or a 1000 miles and none of it is true. and as matter fact the contact you to offer thier serv Saint Peters, Missouri
*REBUTTAL Owner of company: 1000 miles
*UPDATE Employee: Motor Vehicle Solutions
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In my case they spent 2 hours with me on the phone to sale me the service and they told me the grace period was 30 days or a 1000 miles.
60 days later my radiator went bad and thy said we can not pay for the repairs because you are @800 plus miles which is almost 200 less the the 1000 miles.
So I called them to cancel and the guy who took the call said no worries I believe you and I am going to honor your contract let me check your recorded conversation with us initially and I will get back with you in hour and he never did .
8 hours later I called him and he said I am sorry I have been busy and there is nothing I could do for you . Go ahead take our address and send us a cancellation notice and the process will take 4 weeks
This report was posted on Ripoff Report on 04/23/2012 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Motor-Vehicle-Solutions/Saint-Peters-Missouri-63376/Motor-Vehicle-Solutions-Do-not-beleive-anything-this-company-tell-you-Total-scam-they-872556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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