• Report: #955353

Complaint Review: Motor Vehicle Solutions

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  • Submitted: Mon, October 15, 2012
  • Updated: Mon, January 07, 2013

  • Reported By: Brenda White — Boonsboro Maryland United States of America
Motor Vehicle Solutions
4800 Mexico Rd Suite 201 St Peters, Missouri United States of America

Motor Vehicle Solutions i paid for a warranty on my vehicle and when it broke down they refused to fix it. St Peters, Missouri

*UPDATE Employee ..inside information: Coverage Information

*UPDATE Employee: ADMINISTRATION MANAGER

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I paid this company for a extended warranty on my vehicle but when it broke down they refused to fix it. 

This report was posted on Ripoff Report on 10/15/2012 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Motor-Vehicle-Solutions/St-Peters-Missouri-63376/Motor-Vehicle-Solutions-i-paid-for-a-warranty-on-my-vehicle-and-when-it-broke-down-they-r-955353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

Coverage Information

AUTHOR: Motor Vehicle Solutions - ()

 We are the selling agent of the policy we don't approve or deny any claims this is done through the administrator of you policy, and it would not have been covered either due to a pre existing condition, non-covered components or due to lack of required maintenenace done as the manafacturer requires, or possibly due to normal wear and tear. Ths coverage works and it's proven time and time again we only use the top administrators in the business and they do coverclaims that should be covered that don't fall under the other categories I mentioned above.

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#2 UPDATE Employee

ADMINISTRATION MANAGER

AUTHOR: Motor Vehicle Solutions - (United States of America)

This customer was cancelled and refunded as they requested on 10-15-2012 and the reason the claims was denied is the consumer DID NOT follow the manafacture's REQUIRED maintenance for the vehicle listed in the policy.
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