• Report: #1042148

Complaint Review: Movers Are Us

  • Submitted: Wed, April 10, 2013
  • Updated: Wed, April 10, 2013

  • Reported By: Ami — West Bloomfield Michigan
Movers Are Us
11964 Applegrove Ln Internet United States of America

Movers Are Us Movers R Us THIEVES who STOLE from me making an UNAUTHORIZED CHARGE of $2,965 on my credit card!! Internet

*Author of original report: Still Waiting for Repayment

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Beware! This company are THIEVES!! 

I hired them for a move in June 2012, and they charged me $300 as agreed-upon, beforehand. But then a month or so later, a charge of $2,965 appeared on my credit card from this company. 

I called to inquire, the manager, Kingsley was all apologetic claiming it was a mistake and that they had accidentally charged my card instead of another customer's card, and that they would immediately refund the amount in full, and I should wait a few days for the refund to appear on my account. 

So I waited, and NOTHING!

So I called again, and this time, Kingsley told me that the person whose card they had originally intended to charge (instead of mine) for moving to Georgia, had provided them with fake card info (and in retrospect, the question is why didn't they check the validity of the card BEFORE moving them!), so though they filed a claim, they were unable to recover those funds unless they went to Georgia in person, and would have to pay me in installments, but that it would be paid in full by the end of that month (August 2012).

Well here it is April of 2013 and I am still owed $2,200 of that $2,965 balance and it has been nothing but excuses after excuses.

Kingsley claims that they don't have the money and are in tight financial straits, yet during a subsequent meeting to make an installment payment, I heard him talking about buying an iPhone! He has enough money to buy iPhones, but not repay wrongly-charged customers!!

I trusted this company thinking it was a legitimate bonded moving company, but NEVER AGAIN!! 

I am basically OUT $2,200 for what was supposed to be a $300 move, and it would probably cost more for me to sue to recover that amount, than I would end up getting back from them at the end!

For those looking for a trustworthy, professional movers, look elsewhere because Movers Are Us, are TOTALLY UNPROFESSIONAL! While their moving services were satisfactory, their accounting and record-keeping & business dealings are JUST THE OPPOSITE and TOTALLY UNPROFESSIONAL!!

Beware, BEWARE of Movers Are Us!

This report was posted on Ripoff Report on 04/10/2013 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Movers-Are-Us/internet/Movers-Are-Us-Movers-R-Us-THIEVES-who-STOLE-from-me-making-an-UNAUTHORIZED-CHARGE-of-296-1042148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Still Waiting for Repayment

AUTHOR: luvlahser - ()

So it is now July of 2013 (Over a year since I was RIPPED OFF!!) and I am STILL waiting to get my money back from this company!

When I spoke to them today they basically refused to repay me until I remove this report from the RipoffReport.com site.  But I am not going to do that, because this valid complaint is my only leverage with them -- and if I remove it under duress in the hopes of getting my money back, then they have no incentive to actually ever give me my money back! 

So we've basically reached an impasse, with them essentially holding me hostage by refusing to repay their debt until this ripoff report is removed, And me increasingly realizing that the only way I'll ever get at least some of my money back is to consider suing them in small claims court. Because other than that I guess I've pretty much lost the $2,2000 for these crooks!

And the worst part is, because I live on disability,  the money they stole from me was really important for my savings & future -- and now thanks to them I have little to nothing left

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