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  • Report: #729208

Complaint Review: MovieMars

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  • Submitted: Sat, May 14, 2011
  • Updated: Sat, May 14, 2011

  • Reported By: pissed — Palm Bay Florida United States of America
MovieMars
1113 Technology Drive Suite A Indian Trail, North Carolina United States of America

MovieMars Bought Dvd. They sent wrong Region.(won't play in US) Returned movie and never got refund Indian Trail , North Carolina

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I bought a DVD from Movie Mars.
They sent the wrong region. (The dvd they sent me does not
play in the United States).

When I complained, they claimed they don't
classify the wrong region as a defect.

I sent the movie back with on-line form from Moviemars.

That was six weeks ago still have not received refund.

I sent them an email and here is the response I got from them:
Hello,
I apologize but due to a open dispute I am unable to assist you further. Please allow for this matter to be handled within the dispute.
Thank you for your understanding.

Kelly
 Customer Service Representative



 Movie Mars, Inc.
 1113 Technology Drive |Suite A
 Indian Trail | North Carolina | 28079



This report was posted on Ripoff Report on 05/14/2011 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/MovieMars/Indian-Trail-North-Carolina-28079/MovieMars-Bought-Dvd-They-sent-wrong-Regionwont-play-in-US-Returned-movie-and-never-729208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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