Mississippi
  • Report: #225471

Complaint Review: Moviepass.tv

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  • Submitted: Thu, December 14, 2006
  • Updated: Tue, December 19, 2006

  • Reported By:louisville Kentucky
Moviepass.tv
moviepass.tv Internet U.S.A.

Moviepass.tv im on the internet all the time and this thing keeps popping up and says i owe them money and i dont even know what it is Internet

*Consumer Suggestion: The contact info for Moviepass.tv

*Consumer Comment: Spyware, Malware, and Viruses

*Consumer Suggestion: Mary, MoviePass.tv same as Movieland.com and Popcorn.net

*Consumer Suggestion: Remove Moviepass

*Consumer Suggestion: Mary, also see Movieland and popcorn.net, same scammers!

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im writing this letter to you so maybe you can help me get this company off of my computer. i dont even know how it got on here it happened about three months ago and i havent been able to get it off of here sence .and i even called my internet company and they couldnt get it off of here either. and im the only one that uses my computer.and i dont have the money to pay them just so it can be removed from my computer.thanks for your time and i hope i hear from you real soon.

Mary
louisville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 12/14/2006 08:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Moviepasstv/internet/Moviepasstv-im-on-the-internet-all-the-time-and-this-thing-keeps-popping-up-and-says-i-ow-225471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

The contact info for Moviepass.tv

AUTHOR: Steve - (U.S.A.)

Registrant:
Triumphant Videos, Inc.
5482 Wilshire Blvd. #1545
Los Angeles, CA 90036-4218
US

Registrar: DOTSTER
Domain Name: MOVIEPASS.TV
Created on: 29-SEP-03
Expires on: 29-SEP-07
Last Updated on: 31-JUL-06

Administrative, Technical Contact:
, admin@moviepass.tv
Triumphant Videos, Inc.
5482 Wilshire Blvd. #1545
Los Angeles, CA 90036-4218
US
866 425-7153


Domain servers in listed order:
NS1.VITALIX.NET
NS2.VITALIX.NET

End of Whois Information
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#2 Consumer Comment

Spyware, Malware, and Viruses

AUTHOR: Sarah - (U.S.A.)

Use both Ad-Aware and Spybot Search and Destroy. They're available for free download and will eliminate pretty much all spy- and malware. Also, make sure you have a good anti-virus system that scans your computer constantly for trojans.
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#3 Consumer Suggestion

Mary, MoviePass.tv same as Movieland.com and Popcorn.net

AUTHOR: Steve - (U.S.A.)

Mary,

This is a major scam that has been exposed here on Rip Off Report. They also are under investigation by bthe WA AG and the CA AG and is facing a lawsuit by the FTC at this time.

They use a trojan to infect your computer via an executable file.

They claim you can only get this on your computer by "subscribing" to their "services" but this is not true.

Their website has no physical address information or customer service phone# you can contact. You must be a subscriber to contact them, and only via web form. They use a private mailbox address like a UPS store for their "business" address.

Read all of the other reports here on ROR for removal instructions, and contacts for reporting them.

Good luck.
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#4 Consumer Suggestion

Remove Moviepass

AUTHOR: Dave - (Canada)

Google "Remove Moviepass License Manager".

You'll get an article about what this thing is, how it likely got on your system, and how to get rid of it.

You need to first cancel a MoviePass account that has been created in your name (or IP address). Your account number show up on the pop-up message.

Phone 866 431-7720 to cancel your account.

If you don't think you have an account, check to make sure. They could be sneaking a charge on your VISA or your phone bill. They might even be doing a Electronic Debit to your bank account.
They might also be lying and they aren't charging you anything. The popup is attempting to get you to contact them so they can find a way to start charging you. But I don't think that's very likely.

Once your account is canceled, then follow the removal instructions, or install and run Adaware from Lavasoft or Spybot search and destroy. They should get rid of the software. But you need to make sure you don't have an open MoviePass account.

Browse over to FTC.gov and file a complaint.
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#5 Consumer Suggestion

Mary, also see Movieland and popcorn.net, same scammers!

AUTHOR: Steve - (U.S.A.)

Mary,

These scammers are well documented here on Rip Off Report complete with contact information and removal instructions.

This is a very old scam, and recently the WA AG and the CA AG brought a case to the FTC and is in progress right now.

Don't let them get away with it!
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